Behavioral Health Program Manager

About the Organization Affinity Health Center's mission is to serve the healthcare needs of our community by providing access to high‑quality, comprehensive care with compassion, dignity and respect. Affinity Health Center's vision is for a healthy and vibrant community where all people have access to exceptional and comprehensive healthcare. Position Summary Under the supervision of the Chief Operations Officer, the Behavioral Health Program Manager serves as a subject matter expert for mental healthcare and behavioral health programs. The Program Manager will carry an individual caseload as well as provide staff supervision, strategic programmatic design and organizational leadership to ensure high-quality behavioral health outcomes for Affinity Health Center patients. This role is a valuable member of AHC leadership team and will ensure strong interdepartmental relationships between behavioral health, case management, AHC clinic, accounting, and patient access, teams. Duties & Responsibilities Direct Clinical Services / Integrated Care Provide psychotherapy services to individuals, families, and groups across the lifespan. Conduct ongoing assessments of patients' mental health, substance use, and psychosocial needs. Develop, implement, and regularly update individualized treatment plans that reflect patient goals, presenting symptoms, and progress. Evaluate the effectiveness of treatment plans and adjust interventions or level of care as clinically indicated, including short‑term care, ongoing therapy, or discharge from the behavioral health program. Clinic & Staff Supervision Provide clinical supervision, coaching, and support to the behavioral health team. Monitor staff productivity, documentation quality, and performance metrics. Participate in performance management activities, including evaluations and corrective action when needed. Administrative / Leadership Works with senior leadership to ensure standard operating procedures and policies related to Behavioral Health Program and care delivery are up to date and compliant. Provide appropriate training to staff on patient care, standard operating procedures, documentation, billing, organizational and clinic policies, etc. Work with data analysts to monitor key performance indicators, analyze trends, and establish goals to improve patient outcomes, and monitors quality measures and care gaps and implement strategies to improve outcomes. Participate in continuous quality improvement projects to reach organizational quality metrics and/or infrastructure improvement projects. Support budget projections and monitoring. Collaborate with the revenue cycle team to ensure appropriate coding, documentation, and financial accountability. Works closely with Associate Medical Director and psychiatric nurse practitioners to ensure continuity of care between clinical programs. Represent AHC at community and professional networks meetings. Build and maintain relationships with local school districts, referral, peer and partner organizations. Strategically expand service offerings, improve quality and efficiency through systematic improvements and monitoring. Support Senior Leadership Team with application for, and compliance with, AAAHC, FTCA, PCMH, UDS and other certification or regulatory requirements. Serve as a member of the AHC Leadership Team. Other related duties as assigned. Pay Range $70,000 - $88,000 annually based on qualification and experience. Benefits Fully funded employee health insurance Paid‑Time Off Group Health / Life / Dental / Vision / Disability 403(b) Retirement Plan with 3% match 12 Paid HolidaysTraining and continuing education opportunities provided, including leadership development Preferred Qualifications Ability to speak in English and Spanish Thorough knowledge of HIV LPC‑S or LISW‑CP or LISW‑AP LCAS, LAC, CADC or similar Position Requirements Master’s degree in a Human Services Field LPC or LISW At least 5 years of experience as a licensed provider At least 2 years of experience in leadership, supervision, and/or performance management Reliable transportation Excellent Communication Skills Ability to set appropriate boundaries Knowledge of therapeutic principles and theories Strong problem solving, relationship building and assessment skills EEO Statement Disclaimer This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Condition of Employment: Per policy, vaccination against the Seasonal Flu is an Employee Health Standard and Condition of Employment for all new employees of Affinity Health Center. New employees must have initiated the vaccination process prior to their start date or initiate vaccination upon onboarding. EEO: It is the policy of Affinity Health Center to ensure equal employment opportunity without discrimination because of race, religion, color, sexual orientation, political affiliation, physical disability, national origin, sex, gender identity, gender expression, military status, age, pregnancy, or any pregnancy‑related medical conditions, including, but not limited to, lactation, except when the basis is a bona fide occupational qualification. ADA: It is Affinity Health Center’s (AHC) policy to comply with all relevant and applicable provisions of the Americans with Disabilities Act (ADA) and related state and local laws. Affinity Health Center will not discriminate against any qualified employee or job applicant with respect to any terms, privileges, or conditions of employment because of physical or mental disability. AHC will make reasonable accommodations for employees or applicants with disabilities, provided that the individual is otherwise qualified to safely perform the essential functions of the job, with or without accommodation, and provided that any accommodations made do not impose an undue hardship. Individuals who feel that an accommodation is necessary to be able to perform the essential functions of the job should contact Human Resources. This position is currently accepting applications. #J-18808-Ljbffr Affinity Health Center