Remediation Department Manager - Kansas City

DescriptionBurns & McDonnell is seeking a Remediation Department Manager to lead our remediation practice in Kansas City, Missouri — the largest and most established office in our national remediation portfolio. This is a high-impact leadership opportunity for a driven environmental professional ready to sustain and grow a complex, high-revenue practice while shaping the next generation of technical and business development talent.This position leads the Remediation Department within the Environmental Services (ENS) Global Practice, serving both private and public market sectors. Working closely with Burns & McDonnell leadership, the Department Manager will build upon a well-established team, a diverse multi-sector client base, and a strong market position to drive disciplined, profitable growth. The role is grounded in Burns & McDonnell’s core values of client satisfaction, commitment, dedication, integrity, safety, and outstanding service.ResponsibilitiesBusiness Development & Client GrowthIdentify, develop, and direct the implementation of business strategy for the Department, including operational strategies and procedures, marketing and pricing strategy, sales, and customer retention strategy.Deepen and expand existing client relationships across industrial, municipal, power and utilities, federal, and oil and gas sectors — developing projects within established accounts while simultaneously capturing new client workload to drive revenue growth.Serve as a Client Account Manager for target clients, providing guidance to Client Account Coordinators who will take primary responsibility for ultimate delivery of services and client satisfaction.Create and cultivate key relationships within target client organizations, including vertical relationship planning across client accounts.Identify program and project opportunities early and facilitate go/no-go decisions in cooperation with ENS office and practice leadership.Develop approaches to convert remedial investigation and design projects into construction opportunities, preferably as design-build or engineer-procure-construct (EPC) programs.Facilitate pursuit strategy and capture plan development to pre-sell projects prior to RFP release.Lead or facilitate proposal development based on client feedback and key win themes for project pursuits.Lead risk assessment and mitigation strategies, and contract and negotiation processes following project selection.Practice Operations & QualityPromote and ensure adherence to quality and safety standards. Adhere to the Burns & McDonnell Quality Control program and maintain the Burns & McDonnell Safety program.Execute projects in a manner that meets or exceeds client expectations for quality, schedule, and budget, while achieving internal targets for profitability and client satisfaction.Maximize project profitability through effective resource planning, utilization management, and project oversight.Leverage India-based support resources and other efficiency tools to optimize project delivery and team capacity.LeadershipInvest in and develop emerging leaders — cultivating PM-level staff into the next generation of sales and technical leaders through individual development planning and mentorship.Enable others to act by allocating appropriate decision-making authority and responsibility to maximize the professional growth of team members.Generate enthusiasm, motivate, and encourage others. Create a fun, challenging, and positive work environment with a culture of excellence.Diffuse conflict; encourage negotiation and workplace diplomacy.Make difficult decisions and build consensus when appropriate.Uphold and communicate employee-ownership culture, company policies, procedures, and values.Measures of PerformancePerformance measures will be quantified in cooperation with ENS Global Practice leadership and include:Attainment of sales, revenue, and income goals for the Remediation Department.Attainment of billable time targets for Department staff.Growth of the Department based on sales, revenue, net income (profitability), and staff size.Ability to lead Project Managers and develop management skills to maximize safety, client satisfaction, and profitability on projects.Ability to maximize profitability on projects. Ability to attract, hire, develop, and retain exceptional talent into Burns & McDonnell.Ability to execute projects meeting or exceeding client expectations for quality, schedule, and budget.Ability to execute projects meeting or exceeding internal expectations for quality, schedule, labor/cost budgets, project profitability, safety, and client satisfaction.Other duties, as assigned.QualificationsBachelor’s degree in engineering, environmental science, geology, or related field from an accredited program.Minimum 8 years of related professional experience, including management or oversight of remedial construction; 12+ years of experience highly preferred.Demonstrated track record of business development success — including growing existing client accounts and winning new clients across diverse market sectors.Experience managing or leading project teams with accountability for financial performance, utilization, and client satisfaction.Previous consulting experience preferred.Excellent written and verbal communication skills.Strong analytical and problem-solving skills; capable of applying intensive and diversified knowledge of principles and practices across broad areas of assignment.Ability to devise new approaches to challenges encountered in complex, multi-sector remediation environments.Previous people management or leadership experience preferred.Job Field: EnvironmentalJob Type: ExperiencedSchedule: Full-timeTravel: Yes, 25 % of the Time