HR Coordinator

Job Description

Job Description

We do not accept unsolicited resumes from third-party agencies. Resumes submitted without prior approval from our Talent Acquisition team will not be eligible for placement fees.

Company Overview

At Fortis Fire & Safety, we provide industry-leading fire protection & security services across the United States. Our ever-growing footprint can be seen in California, Florida, North Carolina, and Chicago, and we are acquiring new brands all the time.

We are proud to work together as one team under the Fortis Fire & Safety family, which includes CJ Suppression, Diversified Systems, Inc., Integrated Fire & Security Solutions, LaMarco Systems, LifeSafety Management, Piper Fire Protection, and VFS Fire & Security Services. United by a shared mission, we deliver comprehensive fire protection and security solutions nationwide.

Joining Fortis means becoming part of a nationwide, next-generation fire protection company. We're dedicated to a People-First philosophy, where we invest in our team through training and development, as well as a competitive benefits package. In return, we expect the very best from each of our employees every day.

If you are ready to be exceptional in your chosen career, apply to work with us today!

Here at Fortis and throughout our family of brands, we offer a comprehensive benefits package that includes:

• Paid vacation and sick time
• Company Paid Holidays
• Additional paid time off for life events (e.g., jury duty, bereavement)
• Competitive compensation
• 401(k) retirement plan with competitive company match
• Medical, Dental, and Vision insurance
• Short-term/Long-term disability insurance
• Life Insurance
• Career Advancement Opportunities and more!

**This is a general overview of benefits. Specific eligibility and coverage details will be provided during the hiring process**

Job Summary:

Fortis Fire & Safety is seeking an HR Coordinator to join our team in Schaumburg, IL. The HR Coordinator serves as a key operational partner within the Corporate Human Resources department, playing a central role in supporting daily HR functions. Reporting to the Senior HR Generalist, this role leads the new hire onboarding and orientation experience, processes employee documentation and status changes, and coordinates cross-functionally to ensure alignment with HR processes and policies. The HR Coordinator also contributes to process improvement initiatives and provides support for talent acquisition activities as business needs arise. This position collaborates closely with Branch Operations, Finance, and the broader HR team to ensure all Human Resources records are maintained in a timely, accurate, and compliant manner.

Schedule:

Monday to Friday, 8:00 a.m. – 5:00 p.m. (in-office). Additional hours may be required as needed.

Essential Duties and Responsibilities:

• Lead the end-to-end onboarding process for all new hires, including coordinating orientation sessions, facilitating introductions, and ensuring a consistent and welcoming experience from day one.
• Manage new hire system setups, including HRIS enrollment, account creation, and access provisioning across relevant platforms prior to each employee's start date.
• Serve as the primary point of contact for new employees during the onboarding period, providing guidance, answering questions, and ensuring all required documentation is collected and processed accurately.
• Collaborate with recruiters and hiring managers to ensure a smooth handoff from offer acceptance through onboarding completion.
• Support daily HR operations and serve as a reliable resource for employees and managers navigating HR processes and policies, including coordinating requests via HR Service Delivery and the HR shared inbox. Respond to inquiries within 1-2 business days.
• Process employee status changes including promotions, compensation adjustments, transfers, and both voluntary and involuntary terminations; coordinate with relevant stakeholders to ensure timely and accurate execution.
• Conduct exit interviews and ensure constructive feedback is gathered and communicated effectively to HR leadership.
• Support administration of leaves of absence (FMLA, STD, ADA, etc.), including managing and following up on paperwork requests, submission to carriers, and coordination with the HR Operations Lead for benefits and systems updates.
• Track payroll changes and assist with HR reporting for the Senior HR Generalist.
• Support benefits administration tasks, including enrollments and updates, as needed.
• Communicate professionally with branch operations across all locations to support HR needs.
• Manage, organize, and upload employee records and HR documentation with a high degree of accuracy and attention to compliance requirements.
• Develop and maintain Standard Operating Procedures (SOPs) to support consistency and clarity across HR functions; proactively identify and communicate workflow improvement opportunities to HR leadership.
• Assist with HR audits by gathering required documentation and ensuring employee records are complete, current, and compliant.
• Maintain and update process documentation and how-to guides; identify opportunities to streamline workflows and improve data integrity, reporting accuracy, and overall system efficiency.
• Assist with talent acquisition activities on an as-needed basis, including candidate coordination, interview scheduling, and administrative support throughout the recruitment process.
• Maintain accurate candidate and employee data in ATS and HRIS systems.
• Assist with and participate in HR projects, policy implementation, and compliance-related activities as assigned.
• Perform all other duties as assigned.

Required Skills & Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 1-4 years of relevant experience in an HR Coordinator, Onboarding Coordinator, HR Operations, or similar office support role.
• Strong organizational and time management skills with the ability to manage multiple priorities simultaneously.
• Proficiency with Microsoft Office Suite, including Excel, Word, and Outlook.
• Experience working with HRIS systems; ability to learn and navigate new platforms and contribute to system improvement efforts.
• Excellent written and verbal communication skills, with the ability to coordinate effectively across departments.
• High attention to detail and commitment to accuracy in documentation, record-keeping, and data management.
• Ability to handle sensitive and confidential information with integrity and discretion.
• Proactive, self-motivated, and customer service-oriented, with the ability to take ownership of core responsibilities while remaining open to supporting broader HR functions and evolving business needs.
• Ability to read, analyze, and interpret general business documents, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
• Ability to solve practical problems and deal with a variety of variables.

Preferred Qualifications

• Experience with field service and/or multi-state operations support.
• Bilingual in English and Spanish
• Familiarity with HR compliance across multiple states (IL, CA, FL, NC).

This pay range reflects the compensation rate Fortis Fire & Safety reasonably expects to pay for this position at the time of posting. Final compensation may vary based on factors such as experience and skillset. This role is also eligible for benefits including medical, dental, vision, 401k match, pet insurance, short term/long term disability, etc...

Compensation Rate

$23—$28 USD

This role may require extended periods of sitting or standing, movement around the office or job site, and operation of standard equipment. Physical activities can include reaching, bending, kneeling, climbing, and lifting up to 75 lbs. Field positions may involve heavy lifting, working in varying climates (including outdoor conditions), construction or low-voltage environments, and exposure to dust, noise, or confined spaces. Personal protective equipment (PPE) may be required. Some roles may require travel.

Fortis Fire & Safety Inc. is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations are available for individuals with disabilities to perform the essential functions of their jobs. Employment is contingent upon successful completion of job-related pre-employment screenings, which may include a background check and/or drug testing, in accordance with applicable laws.

Applicant Notices

Fortis Fire & Safety provides required federal, state, and local labor law notices to all applicants.

Applicants may review the following notices at any time:

Federal Notices

• FMLA General Notice (English)
  
• FMLA General Notice (Spanish)
  
• USERRA Rights Notice (English)
  
• USERRA Rights Notice (Spanish)
• Employee Polygraph Protection Act (EPPA) Notice (English)
• Employee Polygraph Protection Act (EPPA) Notice (Spanish)
• E‑Verify Participation Posters
• Right to Work Posters

E-Verify Notice

Fortis Fire & Safety Inc. participates in E‑Verify. We use E‑Verify to confirm the identity and employment eligibility of all new hires. For more information, visit

Illinois Notices

• Your Rights Under Illinois Employment Laws
  
• Illinois Paid Leave for All Workers Act
  
• Illinois Equal Pay Act – Pay Transparency Notice
  
• VESSA (Victims' Economic Security and Safety Act)
• Illinois Right to Privacy Poster (English)
• Illinois Right to Privacy Poster (Spanish)
• Illinois Right to Privacy Poster (Polish)

California Notices

• CA Minimum Wage
• CA Paid Sick Leave
• CA Pregnancy Disability/CFRA Leave
• CA Whistleblower Protections
• CA Transgender Rights

North Carolina Notices

• NC Wage & Hour Notice
• NC OSHA Notice