Senior Systems Engineer

Job Summary We are seeking a highly skilled and experienced Senior Systems Engineer to join our dynamic team. The ideal candidate will possess a deep understanding of systems engineering principles and be proficient in designing, implementing, and managing complex IT infrastructures. This role requires expertise in service-oriented architecture, system performance, and security. Description We are seeking a highly skilled and experienced Senior Systems Engineer to join our dynamic team. The ideal candidate will possess a deep understanding of systems engineering principles and be proficient in designing, implementing, and managing complex IT infrastructures. This role requires expertise in service-oriented architecture, system performance, and security. Requirements Client & Team Support Provide leadership, support, and supplementation to Junior Systems Administrators and Helpdesk Technicians Oversee and complete support queue requests to ensure SLAs are being met Serve as a client's highest point of contact for technical matters and service thereof Resolve system performance and connectivity issues Available to manage occasional escalations outside standard business hours; such instances are rare but should be expected as part of the role Infrastructure & Systems Management Configure and deploy new servers and services and perform upgrades as needed Participate in the design, deployment, and management of diverse server infrastructure deployments Advanced technical knowledge of current network protocols and standards, including Windows 10/11 (desktop/laptop) Advanced technical knowledge of Windows Server 2012 R2 through Server 2022 Advanced technical knowledge of Mac OS X environments Advanced understanding of Microsoft-specific technologies including Active Directory, DFS, Exchange, MSSQL, and Hyper-V Managing Microsoft cloud and on-prem technologies include Office 365 (Intune, Exchange, OneDrive/SharePoint, Teams, Defender), Azure services (Entra ID, DNS, VPN, VM, Backups) Familiarity with Synology devices and backup/retention solutions such as Veeam and Backblaze B2 Familiarity with the configuration/management of Juniper network equipment Exposure to WSL/Linux is a plus Write PowerShell scripts for information gathering, management, and deployment of systems Security & Documentation Monitor system performance and enforce security best practices Research and propose technical solutions, offerings and strategy to management Lead project documentation, status reporting, and internal/external communication Maintain project plans and provide escalation to management as needed Qualifications Bachelor’s degree in computer science or a related field; an advanced degree is a plus. Proven experience in systems engineering with a strong focus on system architecture design. Experience with cloud platforms such as AWS or Azure is essential. Strong understanding of computer networking concepts, including DNS, VPNs, firewalls, and general networking techniques. Strong analytical skills with the ability to debug complex systems effectively. 5+ years of experience in systems engineering or administration Strong oral and written communication skills Emphasis on ethics, accountability, and documentation discipline Desire to pursue ongoing certifications and technical development Job Type Full-time Benefits 401(k) Retirement plan 401(k) matching Dental insurance Vision insurance Flexible schedule #J-18808-Ljbffr