Sales Operations Analyst
$65k - $95kEugia US LLC
Sales Operations Analyst Branded OTCThe Sales Operations Analyst Branded OTC will be responsible for leading the project team in all pre-commercialization activities and to support post-launch activities for Aurohealth OTC Brands in both US and Canada. This role will also create processes and procedures for all customer required ongoing/new programs and databases to allow the company to be efficient and proactive. In addition, the Analyst will work with internal departments and suppliers to create and/or optimize other procedures/projects to meet customer needs and manage company resources (i.e. artwork, product obsolescence, social and GMP audit schedules, tradeshows, etc.). The Analyst will be an integral part of the AuroHealth Branded OTC Team reporting to Head of Consumer Health, North America.ResponsibilitiesManage commercialization of marketing products/projects from inception to post launch maintenance requirements.Communicate ongoing project status to appropriate company personnel using team meetings.Publish key decisions and discussion points; Follow Action Items to Completion. Facilitate decision-making and conflict resolution within the project teams and management.Coordinate internal recall procedures; Respond to customers as needed.Create and maintain Bill of Materials for entire product list.Maintain and track the timelines of launches and assist in trouble shooting for all cross functional activitiesAssist and gather information for Customer Bids.Support commercialization of products by providing the internal support needed to maintain internal and retail portals (such as AMS, Spec Check, WERCs, OneWorldSync). Facilitate and load information required for customer based portals.Additional responsibilities or projects may be assigned by the VP Marketing & Analytics.Off-Shift & Weekend support may be required as needed to ensure production, projects and site goals are met; predominately via conference calls. Travel may be required.Qualifications - Skills & RequirementsMinimum of 2 years of industry experience and/or additional project management training. Relevant experience in pharmaceuticals, OTC or CPG industries desirable.Computer literate using Microsoft Project/Office products.Must be able to effectively present information and respond to questions from groups of managers, customers, and other employees of the organization.Must be able to read, analyze, and interpret common scientific/technical journals, technical and financial reports, and legal documents.Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.Ability to compute rate, ratio, and percent and to draw and interpret bar graph.Ability to define problems, collect data, establish facts, and draw valid conclusions.Education & ExperienceBachelor's degree in technical/business discipline.2 or more years of industry experience and/or additional project management training.Ability to use office equipment such as computers, phones, copiers, fax machines.Excellent written and oral communication skills.Experience in Pharmaceuticals, OTC, CPG or Manufacturing.Experience in Quality Control and Operations.BenefitsMedical and Rx Benefits choice of four medical plans through Horizon. Rx automatically provided with medical benefitsDental Benefits with three dental plan options through CIGNAVision Plan with two plan options through VSPLife Insurance, Basic Life and AD&D and Supplemental Life InsuranceDisability Insurance, Voluntary Short-Term Disability and State DisabilityLong-Term Disability (LTD), State (short term) disability – where applicableFSA (Flexible Spending Accounts) – Both Health Care & Dependent Care AvailableHSA (Health Savings Account)401(k) Plan - Through Fidelity / Employer Match / fully vested after 3 yearsEmployee Assistance Program (EAP) - 100% Confidential and 100% company paidCritical Illness and Accidental InsuranceLegal and Identity Theft InsurancePaid Time Off - Paid vacation, PTO, HolidayCompensation: Min USD $65,000.00/Yr. Max USD $95,000.00/Yr.Physical Requirements: OFFICE POSITION - While performing the duties of this job the employee is required to: • Stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach, stoop kneel to install computer equipment • Specific vision abilities required by this job include close vision requirements due to computer work • Light to moderate lifting is required • Moderate noise (i.e. business office with computers, phone, and printers, light traffic). • Ability to sit at a computer terminal for an extended period of time Sedentary work Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Additional Physical Requirements Blood/Fluid Exposure Risk Category III: Tasks involve no exposure to blood, body fluids or tissues.
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