Automotive Customer Service Specialist

Job Summary The Greeter is responsible for establishing and maintaining good customer relations, accurately completing written work orders, providing customers with excellent service and serving as the initial customer contact point. Responsibilities Greeting the customer in a friendly inviting manner Presenting service options to the customer Writing up customer and vehicle information Performing all duties of the Fluid Services Technician as needed Presenting additional maintenance service options to customers Requirements Commitment to excellence at all levels of service Automotive and retail experience helpful Cheerful and friendly communication skills Enthusiastic attitude and strong work ethic Clean and neat appearance Clear and effective telephone skills Valid state driver's license Job Qualifications Customer service skills Basic literacy (ready, writing, math skills) Ability and licensed to operate motor vehicles Verbal communication skills Ability to properly use mechanical hand tools Attention to detail No previous experience or training required Working Conditions Materials and Equipment used: Automotive oils, fluids, and lubricants. Windshield washer fluid, battery electrolyte Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift. Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting. Benefits/Perks Growth Opportunities Locally Owned and Operated Safety You can Trust Training and Certification Opportunities #J-18808-Ljbffr