On-Site Guest Concierge & Call Center Agent
Terranea Resort
Terranea Resort is seeking a Call Center Agent (On Site) to deliver courteous, professional service to guests and internal callers. Operate the hotel telephone system, radios, and various software to fulfill requests and resolve issues for guest satisfaction. This on-site role requires a positive, articulate voice, strong product knowledge, and quick problem solving. You will handle calls, route to departments, assist with reservations and concierge requests, and document interactions in Opera #J-18808-Ljbffr Terranea Resort
Vacancy posted 2 days ago
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