Administrative Assistant

Examples of Work Performed

• Acts as a front desk receptionist for the Admissions and Student Affairs Team, greets and assists internal and external visitors for the College. Answers general questions from students, faculty, staff, and other constituents.
• Manages central email inboxes for Admissions and Student Affairs, addressing inquiries and routing requests as required with an emphasis on timely, high-quality service.
• Assists current and prospective students by providing both verbal and written information on student services processes including the application process, admissions, enrollment, financial aid, student resources and services, etc.
• Processes incoming Admissions and Student Affairs mail, voicemail, faxes, and other external communication as needed.
• Performs data entry tasks associated with the intake of admissions supporting documents
• Enters prospect data into CRM
• Enters data from various sources into Admissions and Student Affairs databases with an emphasis on accuracy and consistent data entry practices.
• Participates in admissions events as need to help facilitate timely review of application and decision notifications
• Supports student affairs planned events and functions, including but not limited to assisting with catering, purchases, event marketing, set-up and tear-down.

Minimum Qualifications

• :Two years of experience in an occupational field related to admissions, student affairs, customer service, and/or business administration

.
Substitution: Appropriate education will substitute for the required experience on a year-for-year basi

s.
Preferred Qualificatio

• ns:Experience working with studen
• ts.Experience in a role providing customer service on a daily bas

is.
Competenc

• ies:Excellent customer service ski
• lls.Outstanding oral and written communication ski
• lls.Ability to verify the accuracy of your w
• ork.Excellent interpersonal ski
• lls.Proficiency in Microsoft Off
• ice.Ability to multi-t
• ask.Outstanding attention to det
• ail.Ability to work independen
• tly.Willingness and ability to learn, flexibility and adaptabil
• ity.Ability to take direction/follow instructions and use independent judgment to coordinate various projects and meet multiple deadli
• nes.Analytical and problem solving ski
• lls.Ability to effectively encourage compliance with processes, policies, and procedu
• res.Time management and ability to prioritize are