L2 Web Support Engineer (AI & Automation)
EPAM Systems, Inc.
EPAM Systems, Inc. is seeking a proactive L2 Support Engineer to support web applications by troubleshooting and debugging issues. The ideal candidate should possess excellent analytical and communication skills, manage support tickets independently, and be comfortable with monitoring tools and APIs. This role includes responsibilities such as responding to system alerts, investigating web application issues, and collaborating with engineering teams. A continuous improvement mindset with an interest in automation is essential. #J-18808-Ljbffr EPAM Systems, Inc.
$80 - $100 per hour
...field of artificial intelligence (AI) and research, working on projects... ...Responsibilities: Develop and support .NET-based applications (C#, ASP.NET, .NET Core, Web API, WCF) using Microsoft SQL Server... ...improvement. Provide L2 production support, including incident...SuggestedWorldwide$72k - $83k
Simbe Robotics, a leader in retail robotics, seeks a Technical Support Analyst to resolve customer issues across their robotic and... ...issue investigation, technical troubleshooting, and building automation tools to enhance support workflows. The ideal candidate will have...Suggested$150k - $180k
A leading tech firm in New York is seeking a Support Operations Engineer to manage customer interactions and drive improvements. The role involves... ..., and a self-directed approach. A genuine interest in AI and automation is a plus. The salary range is $150,000 - $180,000 with...Suggested$95k - $155k
HCLTech is seeking an L2 Production Support Engineer in New York, NY, to advance technology through innovation. The role includes production support for web/database applications with incident management responsibilities, and requires expertise in Oracle and Unix. Candidates...SuggestedFlexible hours- Imprint is seeking a Senior Enterprise IT Engineer to own and manage the company's core IT infrastructure and... ...-on role is critical for maintaining security, automating processes, and building reliable systems to support a distributed workforce. The ideal candidate will...SuggestedFlexible hours
- ...jobs, and statuses of internal automated processes on a daily basis... ...all open service issues and support cases in Jira, ensuring full... ...Communication Act as the primary L2 technical contact triage,... ...unresolved or high‑impact issues to Engineering and Product teams with proper...
- A startup in the healthcare automation sector is seeking a Founding Engineer to lead AI systems development for billing operations. This position involves building AI agents, maintaining backend systems, and making key architectural decisions to facilitate scalability....
- RAMP is seeking a Backend Engineer to help reshape how businesses manage financial spending across its powerful Procure-to-Pay platform.... ...Your role involves designing and building core systems, enabling AI for invoice processing, and ensuring that systems are both robust...
- ...Job Description Job Title: L2 Support Engineer Location: New York, NY (Onsite) Contract Duration: 12 Months Job Summary: A global leader in financial services is seeking a skilled and experienced L2 Support Engineer to join their front-office support...Contract work
$35 per hour
...Our client is seeking a skilled L2/L3 Voice Support Engineer to provide advanced support for enterprise voice and telephony systems. This role focuses on troubleshooting complex issues, serving as an escalation point for lower-tier teams, and ensuring the stability...- ...in the United States seeks a Staff Application Support Engineer to lead Level 2 application support and improve automation. Responsibilities include resolving production... ...workflows, and enhancing support capabilities through AI. Ideal candidates will have extensive...Remote work
- ...fundamentals of the business. The Automation Foundation team under Airbnb Community Support is critical for the goal of... ...You Will Make: As a staff software engineer, you will lead two areas that are... ...scale, widely adopted conversational AI platform at Airbnb, You will also...Work experience placementRemote workFlexible hours
$55k - $65k
## IT Support EngineerApplylocations: Cranbury, NJtime... ...seeking an IT Support Engineer who takes pride in delivering... ...will provide L1 and L2 technical support... ...You are expected to use AI tools to work smarter,... ...level troubleshooting and automation* Excellent customer service...Temporary workWork at officeLocal areaImmediate startFlexible hoursWeekend work- Foundation EGI, a cutting-edge startup based in Silicon Valley, is seeking a Senior CAD Backend Engineer to build backend integrations for their innovative AI Engineering platform. The role involves connecting CAD systems to cloud-native services, enhancing mechanical...
$61.09k - $104.36k
...Kubernetes Application Support Engineer Choosing Capgemini means choosing a company where you will... .... Key Responsibilities Provide L2/L3 production support for containerized... ...fueled by its market leading capabilities in AI, generative AI, cloud and data, combined...Permanent employmentFull timeContract workLocal area- Hoonartek is seeking a skilled L1/L2 Data Pipeline Support Engineer with 4 to 6 years of experience in Enterprise Data Engineering. The role emphasizes L1 Production Support, involving continuous monitoring of data pipelines and handling incidents in a production environment...
- Back End Engineer (AI) at Automation Anywhere Automation Anywhere is a global leader in Agentic Process Automation (APA), revolutionizing the way work is performed through AI-powered automation solutions. The company’s innovative APA system, built on the industry’s first...
- Computer Task Group, Inc is looking for an End User Computing (EUC) Engineer in New York, NY to support enterprise endpoint engineering and AI initiatives. The role involves leading deployment efforts for AI tools and managing Windows and macOS environments. Qualifications...Contract work
$120k - $155k
...and post-trade experience. CAIS supports over 50,000 advisors who oversee... ...person is a genuine practitioner of AI tools, using them to manage, maintain, and engineer solutions in the Microsoft... ...generating and refining scripts, automating repetitive admin tasks, troubleshooting...Work at office- ...technology company in the United States is seeking a Support Engineer to enhance self-service support channels and... ...users. Candidates should have experience in web or mobile development and a strong desire to automate repetitive tasks. Competitive salary and benefits...Remote job
- Framework Ventures in the United States is hiring a Trade Desk Support Engineer to manage L1 to L3 support for service requests and... ...critical trading systems, resolve production issues, and develop automation tools. The role requires a minimum of 3 years of experience,...Flexible hours
- ...specializing in CI infrastructure in New York seeks a Technical Support Engineer to assist customers and help resolve complex technical... ...environment, working with large-scale distributed systems and automation tools. This role requires a customer-first approach to ensure...
- ...In 2025, we started Handshake AI and built the fastest-growing... .... Work together with engineers, scientists, operators, and more... ...We’re looking for a Senior IT Support Analyst who thrives in fast‑paced... ...improve processes, implement automation, and partner cross‑...Full timeWork at officeLocal areaRemote workFlexible hours
- ...organize human intelligence to power the AI economy. We partner with leading AI labs... ...pipelines to tune, lifecycle workflows to automate, and security tooling to integrate across... ...proof-of-concept scripts ~ Strong software engineering skills in Python, TypeScript, or Go - you...Work at officeImmediate startRemote workRelocation package
- ...leading tech company is seeking a Staff Software Engineer to join their community support team. This remote role focuses on leading automation initiatives and optimizing backend systems.... ...background in workflow optimization and AI technologies. Strong collaboration skills...Remote job
$64.89k - $173.04k
...time. The Exchange & Copilot Operations Support Engineer plays a critical role in ensuring the... ...administration, PowerShell, and modern AI-assisted productivity tooling. What you... ...workflows for bulk operations, mailbox automation, user lifecycle tasks, migrations, and...Full timeLocal area$150k - $180k
...offering work phone plans, we automate provisioning and remove telecom... ...bringing together early-stage engineers, product builders, and... ...hear from you. The Role As a Support Operations Engineer, you are the... ...Engineering, and maintaining the AI tools and documentation infrastructure...Work at officeRemote workWork from homeHome office- Goodwin is seeking a Legal Engineer in New York to design and build technology-enabled legal solutions. This role requires a blend... ...technical teams to develop innovative legal products using automation and AI. Goodwin offers a competitive salary and comprehensive benefits...
- ...Job Title: L2/L3 Lead Support Engineer Location: Jersey City, NJ Duration: Full Time Employment Description: We need a L2/L3 Lead Support Engineer for Jersey City. Onsite Tech Lead Minimum 10 years of experience. L2/L3 Support experience. Expert in...Full time
- ...Cross Technology Service Delivery Field Support Engineer (L1) is an entry level engineering role,... ...to and diagnoses all alerts, escalates to L2 Field Engineer when unable to resolve within... ...of the leading providers of digital and AI infrastructure in the world. NTT DATA is...Remote workShift work
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