EXPERIENCED AUTOMOTIVE SERVICE ADVISOR

Benefits 401(k) Bonus based on performance Competitive salary Dental insurance Employee discounts Opportunity for advancement Paid time off Vision insurance Wellness resources Family owned and operated Stability of an established company Aggressive pay plan with bonuses for above average CSI Experienced and tenured management staff Fast paced work environment Weekly pay checks Paid vacation and holidays for full time employees Medical, dental, and vision plans Flexible medical spending account 401k Company paid life insurance Experienced Automotive Service Advisor We are seeking an Experienced Automotive Service Advisor for our Service Department at Coconut Point Ford. If you are a motivated individual with excellent communication skills and can demonstrate service results come join our team. About Coconut Point Ford We are part of the Sam Galloway Ford Lincoln Family, a fourth generation family owned dealership that has been doing business in Lee County since 1927. We support several different charitable organizations throughout Southwest Florida, including the American Cancer Society, the preservation of the Edison-Ford Winter Estates, and the Community Cooperative Ministries (The Soup Kitchen). Job Responsibilities As a Service Advisor, you will meet and greet customers promptly, obtain the customer and vehicle information, and gather all of the customers concerns and vehicle symptoms as described by the customer. Determine and recommend needed maintenance based on age, mileage, and history of the vehicle Review Multi-Point Inspection and accurately translate the technicians recommendations Prepare a complete and accurate estimate of cost for parts and labor Monitor the progress of each vehicle throughout the day Update the customers on the status of their vehicles on a daily basis Verify that the final invoice reconciles with the work performed on the repair order Perform active delivery, explain the Multi-Point Inspection and all completed work and charges to the customer Establish and maintain strong working relationships and loyalty with customers to encourage repeat and referral business, allowing for long-term clientele Job Requirements Service Advisor Experience Proven track record of achieving exceptional Customer Satisfaction High degree of personal ownership and accountability High degree of integrity and professionalism Ability to work in a fast paced environment Self-motivated enthusiastic presence in a team environment Team Player Excellent communication skills Reynolds and Reynolds experience is a plus Consistent and stable work history Valid driver's license High school diploma or GED equivalent required Pre-employment background check and drug-screen required prior to being hired Professional appearance and work ethic Commitment to customer satisfaction, honesty, integrity, loyalty, and a passion for making a difference in whatever they do. If you are looking for all of the above, we look forward to meeting you soon. Apply online #J-18808-Ljbffr