Residential Care/Living Services Manager

Job Description

Job Description

• Minds In Motion Initiative is a nonprofit supporting adults with brain injuries in a 24/7 transitional living setting. We desire a leader to join our team who is transformative in their leadership approach and has a strong desire to learn, grow, and lead others in a therapeutic approach to care. You will be support and coach to staff, facilitate daily operations in accordance with Residential Care Facility licensing standards and within the context of a rehabilitative focus of care. You will become a part of a diverse leadership team driven to ensure high-quality, person-centered care which inspires our clients to achieve the greatest level of independence and life potential.

The manager is responsible for coaching and guiding staff within the framework of MIMI's values, mission and vision. The manager embodies our living services initiative and is able to operationalize staff as a team in order to advance the initiative. The manager demonstrates the ability to therapeutically connect with our clients. The manager seeks professional development in the area of brain injury rehabilitation. The manager is able to identify gaps in day to day processes and work with staff and leadership to find solutions. The manager identifies problems as opportunities for improvement. The manager is accessible to staff and fosters staff engagement as a priority. The manager maintains a respectful, safe, and ethical environment.

We are offering a $4,ooo sign on bonus which will be paid in 50% installments at;

1. Following the successful completion of the 90 day probationary period.

2. Six month post hire date if the employee is in good standing

Job Duties

• Manage the daily operations of 24/7 residential rehabilitative care which includes managing 16-20 direct care staff.

• In partnership with the leadership team, recruit, interview, and hire staff who have a desire to be of service to others and are able to be a team player.

• Oversite in all aspects of the hiring process. This includes job posting, application monitoring, screening process, interview, offer letter or denial communication.

• Partners with leadership to ensure staff have access to leaders 24/7. This includes sharing in administrator on-call duties and developing coverage plans when not available.

• Responsible for staff completing the necessary compliance process standards in order to provide direct care.

• Responsible for staff accountability to understanding policies and procedures and manages staff compliance with policies and procedures.

• Responsible for staff scheduling and the staffing schedule meets the contracted and licensing requirements.

• Works in partnership with the Living Services Director to develop operational objectives and plans.

• Facilitates, in partnership with the Living Services Director, the Residential budgeting process and ensures accountability to the budget.

• Regular scheduled coaching sessions with supervisors to discuss progress towards client goals, barriers to achieving goals and coaching opportunities for staff, as well as staff recognition opportunities.

• Prepare staff meeting agenda's in partnership with key stakeholders and facilitate the agenda which allows for staff to engage and participate.

• Responsible for developing and monitoring quality assurance metrics which monitors the effectiveness of our client support plans and staff's ability to follow through with plan interventions and strategies.

• Engage with clients daily to assess status, provide support, and build therapeutic credibility with staff.

• Manage both routine and non-routine client medical appointments and timely follow up and coordination with providers. Documentation of all results and next steps

• Responsible for evaluating staff performance and performing both 90 day and annual performance reviews with staff which allow for peer input.

• Manage staff performance in accordance with MIMI HR policies and with compassion.

• Complete necessary requirements to become MIMI's Infection Control Specialist.

• Develop and manage processes to insure the facilities remain safe, well maintained and provide the best possible therapeutic living environment for the clients.

Managers should possess proficient to advanced levels of core competencies in:

-       Communication and interpersonal skills. They listen well.

-       Intentional engagement. They are genuine in their approach to all people.

-       Mentoring and developing people. Coaching is a privilege, as is being coached.

-       Financial Stewardship If there is no margin there is no mission.

-       Organization With organization comes empowerment.

-      Conflict management A difficult conversation becomes just a conversation.

Physical Requirements:

Carry 25 pounds occasionally. Stand for 2 hours frequently. Bending, stooping occasionally. Walking up to ½ mile without stopping occasionally. Sitting up to 2 hours frequently.

Manager Qualification:

• Bachelor’s/Master’s degree in either Human Services, Psychology, Behavioral health, Nursing, Health Care Administration, or equivalent experience. Certified Occupational Therapy Assistant (COTA) with a desire for leadership and/or leadership experience.
• 2 years Management/Administrative experience, including budget management.
• Experience developing behavior plans
• Experience working with people who have a diagnosis of Acquired Brain Injury preferred.
• 24/7 Residential care experience
• Ability to teach, empower, learn, and support the team
• Previous experience in direct patient care is highly preferred
• Certified Brain Injury Specialist or willingness to achieve
• Microsoft Excel experience
• Self-starter, creative, responsible, able to work independently
• Residential Care Facility Administrator License or ability to obtain
• You must believe that all people are valued and they have the ability to change if they choose.
• You must possess a desire to make a difference for good.

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