Senior Manager, Workforce Management & Analytics
$113.9k - $189.9kW. W. Grainger
W.W. Grainger, Inc. is looking for a Senior Manager, Workforce Management in Tempe, Arizona. This role will lead the Workforce Management team, develop staffing models, and utilize workforce management tools to enhance service performance. The candidate should have a bachelor’s degree, 7+ years of relevant experience, and knowledge of contact center operations. Additional benefits include medical, dental, and vision insurance, paid time off, and a robust 401(k) plan. This position offers a competitive salary range between $113,900 and $189,900 annually, plus eligibility for performance-based incentive bonuses. #J-18808-Ljbffr W. W. Grainger
Vacancy posted 4 days ago
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