Center Operations Manager

KEDPLASMA is a subsidiary of Kedrion Biopharma Inc. KEDPLASMA specializes in the collection and procurement of high-quality plasma that is processed into plasma-based therapies. Kedrion Biopharma Inc. is an international company specializing in the collection and fractionation of blood plasma to produce and distribute plasma-derived therapeutic products. Our therapies help treat and prevent serious diseases, including Hemophilia, Primary Immune System Deficiencies, and Rh-Sensitization. Job Summary Step into a high-impact operations leadership role where your expertise directly strengthens plasma collection center performance across the network. The Center Operations Manager provides hands‑on operational leadership and specialized support to plasma collection centers, serving as an interim Center Manager when needed, supporting corporate operations initiatives, and contributing to the successful launch of new centers. This role operates within FDA current Good Manufacturing Practice (21 CFR) requirements and EU Good Practice Guidelines, ensuring operational excellence, regulatory compliance, and a consistent donor‑focused experience across all assigned locations. What You’ll Do Provide temporary, on‑site operational leadership to plasma collection centers to address performance gaps, compliance risks, or leadership vacancies Serve as Interim Center Manager when required, overseeing daily operations including production, quality performance, staffing, equipment readiness, and plasma inventory management Support new plasma collection center development, including equipment installation and qualification, staff recruitment, leadership training, and opening and 90‑day ramp‑up activities Execute and support corporate operations projects focused on continuous improvement, including SOP updates, training initiatives, inventory optimization, and investigations Oversee daily operational readiness, including opening and closing procedures, alarm system response, donor fund handling, and center documentation Ensure reception, plasma, and donor areas are fully stocked and prepared to meet daily and next‑day production needs Maintain and review required operational reports, logs, and records, including production, payroll, inventory, quality control, and donor documentation Identify operational issues and risks, elevate irregularities appropriately, and drive corrective actions to resolution Manage donor incidents, including reactions, red cell loss, over‑ or under‑draws, and behavioral concerns, ensuring timely documentation and follow‑up Support donor recruitment strategies and resolve donor and customer complaints to improve satisfaction and retention Ensure all center activities comply with company SOPs, FDA regulations, EU Good Practice Guidelines, customer specifications, and applicable regulatory standards Direct, train, and support center staff to maintain quality assurance procedures and consistent daily operations Monitor specialty program utilization and ensure effective use of required tools and checklists Partner with Center Managers on hiring, training, scheduling, performance documentation, and maintaining complete and current personnel records Support staffing coverage for medical roles, including Center Physicians and substitutes, as needed Maintain fiscally responsible operations aligned with cGMP, Quality Assurance Programs, and housekeeping standards Oversee reactive unit test results, unit disposition, and associated documentation, including NAT testing and Viral Marker standards Model professional customer service behaviors and reinforce a respectful, donor‑focused culture Promote company values and maintain a safe, compliant, and supportive work environment Perform additional operational duties as assigned to support center and organizational needs Qualifications And Need‑to‑know Bachelor’s degree in Business Administration, Life Sciences, or a related field preferred; equivalent education and experience may be considered Previous experience as a plasma collection Center Manager required Knowledge of plasma operations and related business processes preferred Working knowledge of cGMP/21 CFR and EU Good Practice Guidelines preferred Current CPR certification as required by applicable state regulations Ability to travel at least 75% of working time, including overnight travel, to plasma collection centers and company locations *Employment eligibility verification will be required at the time of hire. This position does not offer visa sponsorship now or in the future.* Kedrion Biopharma Inc. is committed to providing equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all employment terms, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary ranges are determined based on relevant experience, education, and certifications. If you require assistance with your employment application or need reasonable accommodations to perform job duties, please contact our Talent Acquisition team at View email address on click.appcast.io . Employee Benefits: At Kedrion Biopharma Inc., we believe in taking care of our people. Our benefits package is designed to support your health, happiness, and future, including: Health & Wellness – Full medical, dental, and vision coverage Financial Security – Life insurance, AD&D, and retirement savings plans Work‑Life Balance – Paid time off, sick leave, and paid holidays Career Growth – Training programs and development opportunities Extra Perks – Employee discounts, wellness initiatives, and more! For specific inquiries please reach out to us Kedrion Biopharma Inc. participates in E‑Verify and provides the federal government with Form I‑9 information to confirm employment authorization. For more information, please contact the Department of Homeland Security. #J-18808-Ljbffr Socket