Experienced Dispatcher

Job Description

Job Description

Here at Negoshian's Towing & Service we are looking for Experienced Dispatchers for 1st, 2nd, & 3rd shifts. We are looking for someone who has knowledge & experience with heavy equipment, trucks, trailers, & vehicles. We work with Towbooks so knowledge of that software is a huge plus! Competitive pay based on experience.



 
Shifts :
1st shift : 7a-3p
2nd shift: 3p-11p
3rd shift: 11p-7a

All shifts can be Flexible

Responsibilities:

• Handles all calls for towing and hauling services for vehicles, equipment and other items in a professional and timely manner. Calls include, accidents, moving various equipment, flat tires, trespass tows, etc. 
• Dispatch drivers to their destinations efficiently
• Prioritize calls dispatched to the drivers
• Knowledge of function and capacity of all equipment dispatched
• Ability to adapt to change, work under stressful conditions, and a fast paced environment
• Provide appropriate estimated and time of arrivals
• Maintain effective working relationships with co-workers and the general public
• Answering multiple phones lines
• Ability to defuse a stressful situation

Qualifications :

• Proven experience in towing dispatching
• Excellent customer service skills 
• Strongly skilled in organization and attention to detail
• Strong multi-tasking ability 
• Excellent attention to detail
• Excellent communication skills
• Basic computer skills