Human Resources Generalist

Our mission is clear: to be North America’s premier packaging solutions provider, simplifying client operations with innovative, technology-driven solutions. We are fueled by the values instilled by Nick Novy, aiming to not just meet but exceed industry benchmarks. Our purpose is to empower our customers with smarter business decisions through our expertise. Korpack’s Promise: FAST and Beyond Korpack stands for more than just speed. Our F.A.S.T methodology – Fearless, Adaptable, Simplistic, and Technology-driven – is a testament to our approach toward complex challenges. We’re not afraid to dive deep and tackle the toughest packaging puzzles with agility and clarity, all while harnessing the power of technology. Culture: The Korpack Difference In the heart of Korpack, there’s a culture that thrives on agility, innovation, and relentless pursuit of excellence. We’re not your typical packaging company. Our start-up spirit combined with our industry experience makes us uniquely dynamic. We embrace challenges, turning them into opportunities to innovate and grow. Our team, akin to a close-knit family, is dedicated to achieving success for our clients. We believe in building relationships based on trust, integrity, and mutual respect. About the job The Human Resources Generalist supports the day-to-day operations of the HR function across recruiting, onboarding, benefits, employee relations, compliance, and HR records. The role serves as the first point of contact for employees on HR matters and keeps the company's people processes accurate, consistent, and compliant, so that Korpack can attract, develop, and retain a strong team. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Coordinate full-cycle recruiting: post openings, screen resumes, schedule interviews, and communicate with candidates and hiring managers. Administer new-hire onboarding, including offer letters, background checks, I-9/E-Verify, new employee packet, and orientation scheduling; coordinate 90-day review scheduling with managers. Administer employee benefits programs (medical, dental, vision, 401(k), leave); support open enrollment and respond to employee benefit questions. Maintain accurate employee records in the HRIS and personnel files; process status changes, terminations, and payroll-related data updates. Serve as a resource to employees and managers on policies, procedures, and the employee handbook; **escalate** complex issues to the HR Manager. Support employee relations by documenting concerns, assisting with investigations, and helping resolve workplace issues fairly and consistently. Ensure compliance with federal, state, and local employment laws (FMLA, ADA, FLSA, EEO, OSHA recordkeeping) and maintain required postings and reports. Coordinate training and development activities, including maintaining the training needs schedule and ISO competence/awareness records. Support performance review cycles, employee engagement initiatives, and company culture programs. Process workers' compensation claims and leave-of-absence requests. Prepare HR reports and metrics (headcount, turnover, time-to-fill) as requested. Assist with special projects as requested. Working knowledge of employment law and HR best practices Discretion and ability to handle confidential information Excellent communication skills — both verbal and written Thoroughness and attention to detail Highly organized and process-oriented, with the ability to manage multiple priorities in a fast-paced environment Ethical conduct Teamwork and collaboration skills Problem-solver with sound judgment Technologically savvy Supervisory Responsibility This position has no direct reports. Work environment This job operates in a professional office environment with occasional time in the warehouse/production areas. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Physical demands This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand as necessary. Position type and expected hours of work This is a full-time position. Days and hours of work are typically Monday through Friday, 8:00 a.m. to 5:00 p.m. (confirm) . Occasional flexibility may be required. Required education and experience Bachelor's degree in Human Resources, Business Administration, or related field 2–4 years of HR generalist or HR coordinator experience Working knowledge of federal and Illinois employment law Proficiency with Microsoft Office (Excel, Word, Outlook) and an HRIS/payroll system Ability to read and write English, follow verbal instructions, and use simple math Preferred education and experience SHRM-CP or PHR certification Experience in a manufacturing, packaging, or distribution environment Experience supporting ISO 9001 training and competence documentation Health Insurance 401(k) Paid Time Off (PTO) Paid Holidays Our Commitment to You At Korpack, customer delight is not just a goal; it’s our way of doing business. We are committed to delivering quality services consistently, on time, and maintaining enduring relationships. Our endeavor is to continually enhance our performance and adhere to the highest statutory and regulatory standards. #J-18808-Ljbffr