Escrow Clerk

Our Escrow Clerk delivers exceptional service while assisting members with their escrow lending. They use their knowledge and pro-active problem-solving skills to educate members about our products and services. We are looking for a candidate that possesses the following skills; a high school diploma or equivalent, math aptitude, and keyboarding skill. Recognized for our commitment to employees, members, and the surrounding communities we serve, Neches is proud to be a Great Place to Work certified company. With $1 Billion in assets and over 80,000 members, we are dedicated to delivering signature service while providing financial resources to improve our members' financial well-being. We are proud of our local roots and Team Neches continues to be true to the credit union commitments. We are Family, Friends, Community.

• 1 year of related financial or customer service experience, relevant industry experience preferred
• Basic knowledge of escrow practices and terminology preferred
• Capability to work within deadline timeframes in a fast paced, high-volume environment
• Proficient in Microsoft Office Excel a plus
• Exhibits analytical and problem-solving skills
• Maintain a high level of accuracy; attention to detail
• The ability to work independently while displaying initiative
• Exhibits excellent interpersonal, verbal and written communication skills
• Maintain a high level of professionalism
• Dependable; punctual and regular attendance
• Ability to work well in a team environment and support the credit union's mission and values

• Set-up escrow accounts.
• Develop and maintain escrow loan review process.
• Manage and distribute escrow proceeds as needed.
• Research all real estate files for paid taxes; mail out letter for payment on unpaid taxes.
• Input and process paid out real estate loans with escrow balances as needed.
• Prepare and update annual escrow statements as needed.
• Annual verification of tax payments on all real estate loans with the various municipalities.
• Provides exceptional member service when communicating through phone or email to members regarding updates and information on any changes to their escrow accounts.