Product Owner
PineQ Lab Technology
Job Description
Role :- Technical Product Owner with retail or E-commerce or restaurant Experience
\nLocation :- Louisville, KY (Hybrid) (on site Tuesday and Thursday )
\nContract
\n \nJob Description :-
\nProduct & Backlog Management
\n- Support and contribute to the product roadmap for internal developer platforms (CI/CD (Continuous Integration/Continuous Deployment), infrastructure, observability, automation tools) supporting US.
\n- Own and manage the product backlog, translating customer needs into clear epics, user stories, and acceptance criteria.
\n- Track and report on product metrics such as adoption, user satisfaction, operational efficiency, and productivity indicators.
\n- Communicate product updates, prioritization decisions, and progress to cross-functional stakeholders.
\n- Support planning, intake, and capacity management activities for platform initiatives.
\n \nStakeholder Engagement
\n- Gather and represent feedback from internal engineering teams through interviews, surveys, office hours, and ongoing engagement.
\n- Partner closely with engineering teams (SRE (Site Reliability Engineering), DevOps, Solutions Architecture) to balance product priorities with technical execution.
\n-
\nPlatform Adoption & Automation
\n- Support adoption of platform capabilities through customer-focused prioritization and clear communication.
\n- Contribute to self-service and automation initiatives that reduce manual support work and improve developer efficiency.
\n \nRequired Qualifications
\n \n- 1–2+ years of experience in product management or technical product ownership.
\n- ~3 years of experience working on technical products for technical users (engineers, developers, IT teams).
\n- Experience owning and managing a product backlog in an Agile environment.
\n- Experience with user research, requirements gathering, and translating needs into product deliverables.
\n- Familiarity with product metrics and measuring adoption or outcomes.
\n- Ability to collaborate effectively with engineering and cross-functional stakeholders.
\n- Bachelor's degree in any field (technical degree preferred but not required).
\n \nPreferred Qualifications
\n \n- Experience with developer tools, internal platforms, or infrastructure-related products.
\n- Familiarity with CI/CD pipelines, cloud infrastructure, DevOps, or SRE concepts.
\n- Exposure to automation, self-service platforms, or workflow tooling.
\n- Technical background or prior hands-on experience working closely with engineers.
\n- Experience contributing to developer experience or productivity initiatives.
\n- Product management certifications or formal product training.
\n- Experience in a consumer-scale digital platform environment such as QSR (Quick Service Restaurant), retail, or high-transaction systems.
\n- Familiarity with restaurant technology or POS (Point of Sale) systems.
\n$60 - $65 per hour
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