Commercial Account Manager [Remote]

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Commercial Account Manager based in United States.

This role is central to delivering high-quality client service and ensuring smooth execution of commercial Property & Casualty insurance accounts.
You will act as a key point of contact for business clients, supporting their risk management needs and ensuring policies, renewals, and endorsements are handled accurately and efficiently.
The position blends client relationship management with operational execution, requiring strong attention to detail and a service-driven mindset.
You will collaborate closely with sales teams and internal specialists to ensure seamless account support and long-term client satisfaction.
A key focus of the role is maintaining accuracy, compliance, and responsiveness across all insurance servicing activities.
You will also contribute to improving workflows and enhancing the overall client experience through process optimization.
This is an ideal opportunity for an experienced insurance professional who thrives in a structured, client-facing environment.

Accountabilities:

• Manage day-to-day servicing of commercial Property & Casualty insurance accounts, ensuring timely and accurate execution of client requests.
• Support the full policy lifecycle including renewals, endorsements, cancellations, audits, billing, and payment processing.
• Coordinate the issuance of certificates of insurance, evidence of coverage, schedules, and related documentation.
• Maintain strong client relationships through proactive communication and consistent follow-up on service needs.
• Collaborate with sales and internal teams to ensure seamless onboarding, renewal, and retention processes.
• Ensure compliance with agency procedures, insurance regulations, and internal quality standards.
• Use agency management systems and tools (such as Applied Epic) to manage workflows, records, and reporting.
• Identify opportunities to improve service efficiency and enhance the client experience.

Requirements:

• 5+ years of experience in commercial insurance, account management, or client service roles within the insurance industry.
• Active Property & Casualty insurance license required.
• Strong knowledge of commercial lines insurance processes, including policy servicing and renewals.
• Experience working with agency management systems such as Applied Epic is preferred.
• Excellent communication and relationship management skills with a client-first mindset.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Solid understanding of insurance regulations, compliance standards, and documentation requirements.
• Strong attention to detail and problem-solving abilities.

Benefits:

• Hourly compensation range of $28–$43 per hour
• Comprehensive benefits package including medical, dental, vision, life, and disability coverage
• 401(k) retirement savings plan
• Generous paid time off and holidays
• Remote work model with EST schedule and Mid-Atlantic preference
• Access to structured learning and development programs through a dedicated internal academy
• Opportunities for professional growth, certifications, and industry continuing education
• Collaborative and supportive team culture focused on service excellence.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.