Sales Coordinator

Position Overview We are seeking a Sales Coordinator to join our rapidly growing team. The Opportunity: We are a team of seasoned, driven professionals and need a passionate, hardworking Catering Sales Coordinator to help us improve upon our success. You will be at ease communicating with others and take pride building and maintaining new relationships. Our customers will look to you as a source of guidance and knowledge in all things Hospitality, and you will ensure that all of their expectations are exceeded. Responsibilities Perform various administrative duties and support for daily operation of sales department and manager. Coordinate event sales services and activities. Schedule meetings and events. Arrange with vendors for services, prepare agendas and correspondence, gather and organize supporting information, and oversee production and distribution of related materials. Perform and audit banquet checks and complete the billing process with finance department. Attend functions to ensure satisfactory outcome. Cultivate relationships with new customers and maintain working relationships with existing customers and book events as assigned. Respond to inquiries or requests for information regarding event space, rates, policies, and procedures. Screen and prioritize incoming calls, determining what contact or action is required for satisfactory disposition. Maintain, update, and track event changes, scheduling of events and prospects in information database(s). Coordinate production and distribution of informational materials. Provide input and ideas regarding marketing services for a variety of audiences. Conduct research on local market, competition, and customer needs for management reports. Track and provide effectiveness of various marketing campaigns. Prepare monthly, weekly, or daily sales analysis, as needed. Gather information regarding client needs and satisfaction with services performed. Assist in preparing sales proposals, agreements, reports, and presentations. Assist in budget preparation and administration. Research costs. Track and monitor budget expenditures. Report on variances. Ensure purchase orders, signed contracts, and internal requisitions are processed in a timely manner. Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time. Qualifications Education: Bachelor’s Degree. Combined experience/education as substitute for minimum education. Experience: 2 years. Combined experience/education as substitute for minimum education. Expertise: Administrative experience in an office, hotel, or convention center sales office. Demonstrated attention to detail and excellence in customer service. Exceptional organizational and communication skills. Ability to multi-task. Ability to communicate effectively in English. Presents oneself professionally, in line with higher education environment. Strong commitment to USC’s Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability. Valid CA driver’s license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. Preferred Qualifications Education: Bachelor's degree. Experience: 3 years of experience in special events, catering, and/or sales. Ability to oversee student, temporary, and/or resource workers. Benefits Tuition assistance for you and your family. Comprehensive health, dental and vision insurance options. 403(b) retirement account with matching 5% contribution by USC. 50% subsidy off Metro, LADOT, and Metrolink passes. Compensation The hourly rate range for this position is $26.50–$27.75. When extending an offer of employment, the University of Southern California considers factors such as scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, and external market and organizational considerations. Equal Opportunity Employer USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at View phone number on click.appcast.io, or by email at View email address on click.appcast.io. Inquiries will be treated as confidential to the extent permitted by law. #J-18808-Ljbffr University of Southern California