Front Desk/ Guest Service representative

Do you want to work for a great company with competitive benefits and pay? The Embassy Suites by Hilton Chicago North Shore Deerfield is looking to hire a Guest Service Representative. If you think you'd be a great addition to our team. Benefits: Medical, dental, and vision offered after qualification period Competitive performance bonuses - potential for up to $450 monthly 401k with match offered after qualification period Employee discounts at Hilton Hotels worldwide Paid Leave Vacation time accrued based on hours worked 7 paid holidays each year Job Description: Greets and completes standard front desk check-in procedures for arriving guests daily, using both manual and computerized methods ensuring guest satisfaction Courteously answers inquiries and accepts reservations, in person, through email and telephone calls, and help guests with directions and area activities Controls and records financial transactions a front desk Maintains good customer relations by staying informed of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone Maintains a friendly, cheerful, and courteous demeanor at all times Performs other duties as assigned, requested, or deemed necessary by management Aids other associates and departments to contribute to the best overall performance of the department and the hotel Preferred Skills: Strong Computer skills Ability to type 40+wpm Able to learn new web applications Previous customer service experience preferred Strong work ethic Able to stand for extended periods of time Able to lift up-to 20 lbs. Must be able to work weekends and holidays #J-18808-Ljbffr bmihospitality