Pinz Food and Alcohol Server (age 19+)

Job Title

Duties & Responsibilities:

• Checks the daily schedule to see in what section you are
• Sets up/does server side work and stocks
• Introduces yourself and provide water to all guests upon arrival. Explains how the service screen works (turns red)
• Takes beverage orders and introduces offers favorites to whet guest's appetites.
• Rings orders in for bartender in required order (liquor/smoothie, wine, bottled beer, draft, soda)
• Adds straws and picked garnishes after bartender pours
• Places beverages on tray; delivers to guests
• Attempts to get guests to order food when dropping off first
• Checks back to ensure guests' satisfaction of drinks and for follow up orders
• Drops off silverware sets and any condiments necessary, including salt & pepper after order is received
• Communicates with your runner/bus person and let them know that you have a food order and which lane/area is involved
• Once food is delivered, immediately confirms the order is correct and offers condiments
• Removes empty glasses; cleans tables as possible
• Consistently follows sales control procedures; (does not give out free product/ not ringing product)
• Verifies accuracy of prices on guests' Presents bill, comment card and mints to guests.
• Is aware of and enforces these policies: Pinz accepts cash and credit card payments as prescribed by standard operating procedures. No personal checks
• Keeps assigned tables, lounge and service station, as well as other areas clean and tidy
• Advises bartender or supervisor of complaints as they occur
• Consistently complies with all state, local and city laws/ policies relating to the service of alcohol
• Does side work and restocks your areas of concern
• Checks out with bartender prior to doing your books

Personal Attributes:

• Must be 19 years of age to serve alcohol
• Self Motivated
• Great Customer Service including conflict resolution and the ability to remain calm
• Detail oriented
• Integrity and Trustworthiness
• Personable, Fun and Friendly
• Optimistic Attitude
• Team Player who is committed to building a team that functions in unison to reach their goals

Skills:

• A basic knowledge of Microsoft Word and Excel
• Excellent verbal and written communication
• Time Management
• Customer Service
• Decision Making

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.