Customer Service Specialist

Serve Guests. Build Connections. Brighten Someone's Day. At Stinker, we believe every guest interaction matters. As a Customer Service Specialist, you'll be the friendly face that welcomes guests into our stores and creates experiences that keep them coming back. Whether you're helping someone grab their morning coffee, fueling up for a road trip, or simply sharing a smile, you'll play an important role in making Stinker a bright spot in our guests' day. If you enjoy helping people, thrive in a fast-paced environment, and want to be part of a team that feels like family, we'd love to meet you. Why You'll Love Working Here When you join Pete's Posse, you're joining a company that believes investing in people is the best business strategy. Medical, dental, vision, and flexible spending account (FSA) options for eligible team members Competitive hourly pay with annual merit increases Retirement: 401(k) & Roth with a skunktastic 25% discretionary company match of the first 10% of your wages, because we want to help you build a secure future! Paid time off that increases with tenure Seven paid holidays annually (holiday premium pay for hours worked) Employee discounts on fuel, merchandise, food, and more DailyPay - giving you the option to access eligible earned wages before your regular payday. Employee Assistance Program Employee referral bonuses $0.50/hour overnight premium for hours worked between 10:00 p.m. and 6:00 a.m. Ongoing training and development Opportunities for career advancement Why Team Members Choose Stinker At Stinker, our Customer Service Specialists do much more than run a registerthey create welcoming experiences, build lasting guest relationships, and help keep our stores operating at their best. Whether you're looking for your first job or the beginning of a long-term career, you'll work alongside leaders who are committed to your growth, recognize great work, and create opportunities for advancement. Many of our Store Managers, District Managers, and corporate leaders started their careers right here as Customer Service Specialists. What You'll Do You'll help create a clean, safe, and welcoming environment where every guest feels valued. You'll: Welcome every guest with friendly, helpful service Assist guests with purchases, answer questions, and provide product recommendations Accurately process cash, credit, and other payment transactions Prepare fresh food and beverages while following food safety and quality standards Stock merchandise, rotate products, and maintain attractive store displays Maintain accurate pricing and product availability Keep the sales floor, restrooms, food service areas, coolers, fuel islands, and parking lot clean and inviting Follow company safety procedures and report safety concerns promptly Work as part of a team to ensure smooth daily store operations Support additional store responsibilities as business needs require You'll Thrive Here If You... Enjoy helping people and creating positive guest experiences Work well in a fast-paced environment Stay positive and solution-focused Take pride in keeping your work area clean and organized Can manage multiple priorities while maintaining attention to detail Work well both independently and as part of a team Communicate respectfully with guests and coworkers Demonstrate reliability, accountability, and a willingness to learn The Impact You'll Make Every shift, you'll help create the experience that keeps guests choosing Stinker. Your work helps: Deliver outstanding guest service Create clean, safe, and welcoming stores Support food safety and product quality Keep shelves stocked and merchandise available Build guest loyalty through positive interactions Support your team in achieving store goals Success in this role is measured by: Guest service and guest satisfaction Food safety and cleanliness standards Store appearance Teamwork and reliability Safety compliance Operational execution Grow Your Career We believe careers are built one opportunity at a time. Many of our leaders began as Customer Service Specialists and advanced into roles such as Shift Lead, Assistant Store Manager, Store Manager, District Manager, and even corporate leadership. We'll provide training, coaching, and support to help you grow your career with Stinker. About Stinker Since 1936, Stinker has been serving communities across Idaho, Colorado, and Wyoming as a family-owned convenience retailer with one simple purpose: To make our world a better place by being a bright spot in the lives we touch, one employee, one guest, and one community at a time. We're proud of the culture we've built, but we also know great companies never stop improving. We continually invest in our people, strengthen our leadership, and evolve the employee experience because we believe meaningful work starts with meaningful relationships. We work hard, celebrate success together, encourage new ideas, and never lose sight of having a little fun along the way (after all, our mascot is Polecat Pete). Qualifications Must be at least 19 years of age Previous customer service, retail, or food service experience is helpful but not required, we'll provide training Ability to work a flexible schedule, including evenings, weekends, and holidays as needed Ability to stand, walk, bend, reach, and lift up to 50 pounds throughout the workday Ability to safely use step stools or ladders when stocking merchandise Comfortable working in cooler and freezer environments as low as 0F Ability to work in a fast-paced retail environment while delivering exceptional guest experiences Ready to Join Pete's Posse? If you're looking for more than just a job, if you're looking for a team that values people, creates opportunities, and believes work should be both meaningful and fun, we'd love to meet you. Apply today and help us continue making Stinker a bright spot in the lives we touch. Learn more at Stinker is proud to be an Equal Opportunity Employer and participates in E-Verify through ADP.