NAM Regional Head of Customer Success: Escalations
Cubic Inc
Cubic Corporation in the United States seeks a Regional Head of Customer Success (RHCS) to lead customer outcomes across deployment and steady-state operations within a defined region. The RHCS will align SDMs, TACs, BAs, and Release Management to Global Services standards and serve as the regional escalation and governance interface. Reporting to the Senior Director, Customer Success, the RHCS drives cross-line coordination, performance against SLAs, and continuous improvement. #J-18808-Ljbffr Cubic Corporation
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the NAM Regional Head of Customer Success: Escalations in San Diego, CA vacancy
$75k - $105k
..., Feathr is purpose-built to help our customers unlock more results, time, and confidence... ...come to the right place. Customer Success Manager Compensation: $75,000 base annually... ...manage shifting priorities—including escalations, retention risk, and strategic...SuggestedFull timeContract workWork experience placementWork at officeRemote workHome officeShift workGrabJobs
San Diego, CA1 day ago$70.4k - $75k
...Customer Experience Supervisor Location: El Cajon, CA, US, 92021 Workplace Environment... ...development and management, responds to escalated customer complaints, and drives operational... ..., Skills and Abilities: Demonstrated success in service/support operations and direct...SuggestedFor contractorsWork at officeFlexible hoursUGI
El Cajon, CA1 day ago$30 - $42 per hour
...will bridge the gap between financial precision and exceptional customer service. While you must possess a solid foundation of basic... ...an accurate, seamless bill pay lifecycle. Communication & Escalations: Maintain a 24-hour turnaround time for client communications...SuggestedHourly payPermanent employmentFull timeWork at officeMonday to FridayPlumb Bill Pay
San Diego, CA2 days ago$27 - $30 per hour
..., AKA "Agent Experience Manager" you are the first person our customers meet when they join Compass and will be their account manager... ...Coordinator(s) by being available for questions and managing escalations What We're Looking For: 2-3 years of experience in customer service...SuggestedWork at officeRemote workFlexible hoursCOMPASS
San Diego, CA3 days ago$102.3k - $179k
...oversee the engagement and outcomes for customers in your portfolio Ensure customers are technically... ...of our product Leverage existing Success Plays to assist customers, but also... ...projects identified by leaders Ensure any escalated clients are resolved quickly, using resources...SuggestedWork experience placementWork at officeImmediate startRemote workFlexible hoursServiceNow
San Diego, CA3 days ago$173.3k - $288.9k
...value, revenue growth, and a superior customer experience across RapidScale's full portfolio... ...alignment, secure resources, and drive successful outcomes. This individual is... ...mitigation strategies Serve as the executive escalation point for client issues and ensure...Flexible hours- ...Head of Client Experience About the Company Travel company... ...with a strong background in customer-facing leadership to spearhead... ...advisors, and partners. The successful candidate will be responsible... ...coaching team members, resolving escalated customer issues, and driving...Remote work
$8k - $40k
...plans for red/yellow accounts: exec sponsor engagement, success plan revisions, escalation protocols Own all renewal conversations end‑to‑end; coordinate... ...Prepare data‑driven EBR decks connecting Workiz ROI to customer business metrics (jobs completed, revenue generated,...Contract workWork at officeRemote work- ...culture has been the core of our success from the start. We are a... ...and 2023, made the Inc 5000 Regionals Fastest Growing Companies 202... ...a regularly planned cadence. Customer Service and Client Retention:... ...best of your knowledge and/or escalating them to the appropriate team...Work at officeLocal areaWork from home2 days per week
$110k - $120k
...With over 50 years of proven success, ECG, ranked as a Best Midsized... .... Your Opportunity with ECG: Customer Relationship and Success... ...timely and efficient manner. Escalate tier two and tier three issues... ....g., monthly) reports to the head of business and product development...Permanent employmentFull timeWork at officeRemote workECG Management Consultants
San Diego, CA3 days ago- AmeriGas Propane, Inc. is seeking a Customer Experience Supervisor to lead a team of CX Advocates, delivering excellent customer journeys... ...supervision, training, and accountability, responds to escalated issues, tracks metrics, supports recruitment, and drives operational...
- ...and leadership skills with an emphasis on providing superior customer service. Strong verbal and written communication skills. Ability... ...limited to loan production, sales and operations performance, escalations, and P&L. Responsible for recruiting, training and coaching of...Full timeLocal area
NovaMac Financial Inc
San Diego, CA12 hours ago $75k - $90k
...and top‑tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits... .... Provide tailored solutions based on client goals. Escalate complex issues to appropriate internal teams when necessary. Work...Immediate startFlexible hoursAcrisure LLC
San Diego, CA4 days ago- Jobot is seeking a fully remote Client Success Director to enhance customer experience and drive growth for their B2B SaaS offerings. This role involves developing client success strategies, maintaining strong client relationships, and managing the onboarding process....Remote job
- ...of client services. Address and resolve escalated client concerns, complaints, and service... ...Exceptional client relationship-building and customer service abilities. Business development,... ...experience preferred. Demonstrated success in developing client relationships and generating...Work at officeRemote workMonday to FridayAfternoon shift
Golden Care
La Mesa, CA1 day ago $75k - $100k
Loan Originator Success Manager About C2 Financial C2 Financial is one of the nation's... ...team to the same standards. Serve as an escalation point for complex or sensitive originator... ...a client‑facing, originator‑facing, or customer success function. 2+ years of direct people...Full timeFor contractorsWork at officeLocal area- ...hiring discipline, training routines, performance management, and succession planning. Partner with franchisee leadership and support... ...leadership. Lead with urgency during staffing shortages, guest escalations, weather/traffic disruptions, equipment failures, inspections...Seasonal workLocal area
Ontario Trillium Foundation
Chula Vista, CA5 days ago $74.88k - $107.53k
...staffing levels to ensure the highest level of customer service Regularly (at a minimum... ...manages client issues before they escalate to senior management. Manages processes,... ...Work closely with Area Manager and SVP Regional Sales Manager to partner in joint marketing...Full timeWork at officeLocal areaFlexible hoursNight shiftPoppy Bank
La Mesa, CA1 day ago- Boy's Cross Country - Junior Varsity Head Coach (2026-2027) San Dieguito Union High School District, Canyon Crest Academy - San Diego... ...as the advanced techniques needed for the Sport. Demonstrates successful ability to teach, enforce, advocate and model appropriate...Summer workSeasonal workWork at officeImmediate startWork visa
- Girl's Cross Country - Varsity Head Coach (2026-2027) Position Type: Seasonal - Salary: $4,585 stipend - Starting Date: July 31, 2026... ...managing competition schedules, and ensuring student‑athlete academic success. Requirements / Qualifications Knowledge of fundamental and...Full timePart timeSummer workSeasonal workWork at officeImmediate startWork visa
$40.1 - $72.16 per hour
...impactful leadership role that informs the daily operational success of the local branch. You are the first point of contact at... ...sales/support staff with meeting our clients' needs, resolving customer escalations, helping to deepen both internal and external client...Local area$71.5k - $78.5k
...and growth. Address employee concerns, workflow barriers, and escalations professionally and promptly. Outreach & Enrollment... ...based engagement. Assist with strategy development to improve successful member engagement and enrollment conversion rates. Oversee assignment...Temporary workWork at officeLocal areaRemote workFlexible hours- ...Customer Support Operations Specialist We are seeking an experienced Customer Support Operations Specialist to join our Safety Operations team, focusing on escalations management and operational excellence for hardware devices team. In this role, you will drive insights...Full time
- Rock Academy Boys and Girls Cross Country seeks a Head Coach to plan, direct, and lead a transformative athletic program that integrates faith, character, and competitive excellence. The role requires NFHS coaching certification (or completion within 2 weeks), CPR, Livescan...
$111.6k - $223.2k
...modules) and knowledge of HR tech trends like AI, RPA, or cloud integrations. Workday Certification strongly preferred. Demonstrated success in managing large-scale, global HR technology implementations, with a focus on delivering measurable business value and fostering...Minimum wageRemote workFlexible hoursMercer
San Diego, CA3 days ago- (NEW) 0865 Jamba Juice Clairemont Town Square is looking for enthusiastic Team Members who are passionate about health and wellness. In this role, you will greet guests, deliver exceptional products, and create a welcoming environment. You should have a minimum age of 1...16 hours
(NEW) 0865 Jamba Juice Clairemont Town Square
San Diego, CA2 days ago - (NEW) 0740 Jamba Juice Rancho San Diego is looking for enthusiastic Team Members who aspire to deliver a great guest experience. Responsibilities include making first impressions, operating cash registers, and maintaining cleanliness. Candidates should be at least 16 years...16 hoursFlexible hours
(NEW) 0740 Jamba Juice Rancho San Diego
El Cajon, CA2 days ago - ...San Diego is seeking enthusiastic Team Members to join their vibrant team. As a Team Member, you'll focus on delivering exceptional customer service, preparing delicious products, and maintaining a clean and welcoming environment. Required qualifications include being a...16 hours
(NEW) 0662 Jamba Juice The Grove
San Diego, CA2 days ago - Jamba Juice Otay River in Chula Vista seeks enthusiastic Team Members dedicated to enhancing guest experiences. Candidates should possess a passion for health and wellness, availability for at least 16 hours per week, and the physical ability to lift and stand during shifts...16 hoursFlexible hoursShift work
(NEW) 3354 Jamba Juice Otay River
Chula Vista, CA2 days ago $20.4 per hour
...transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding...Hourly payFull timeWork experience placementLocal areaRemote workMarriott
San Diego, CA2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to NAM Regional Head of Customer Success: Escalations. Be the first to apply!
Related searches
- customer project program manager San Diego, CA
- work from home customer San Diego, CA
- customer satisfaction San Diego, CA
- customer engineer San Diego, CA
- customer San Diego, CA
- customer marketing San Diego, CA
- customer liaison San Diego, CA
- customer retention San Diego, CA
- manager customer success team San Diego, CA
- customer success associate San Diego, CA