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Client Service Rep - Staffing and Recruiting

ICR, Inc.

Job Description

Job Description

Join Our Team!

We are seeking a motivated, organized, and people-oriented  Client Service Representative to join our growing team. This is an excellent opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and is interested in recruiting and human resources.

As a Client Service Representative, you will play a key role in identifying qualified candidates, guiding them through the hiring process, and supporting our clients by ensuring positions are filled with dependable employees.

Primary Responsibilities

  • Source, call, and screen applicants for a variety of positions.
  • Conduct telephone and in-person interviews.
  • Process new applicants through the onboarding and hiring process.
  • Review employment history, qualifications, and job fit.
  • Complete reference checks and employment verifications as needed.
  • Maintain accurate applicant records and databases.
  • Schedule interviews and communicate with applicants throughout the hiring process.
  • Assist with new hire paperwork, onboarding, and employment documentation.
  • Respond to applicant inquiries in a professional and timely manner.
  • Support recruiters and management with recruiting and administrative projects.
  • Provide exceptional customer service to applicants, employees, and clients.

Qualifications

  • Previous customer service, administrative, recruiting, staffing, or HR experience preferred.
  • Human Resources experience is a plus.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Comfortable speaking with applicants by phone throughout the day.
  • Ability to evaluate candidates and make sound hiring recommendations.
  • Proficient with Microsoft Office and able to learn staffing software quickly.
  • Detail-oriented with the ability to maintain confidential information.
  • Positive attitude and a strong work ethic.

What We're Looking For

The ideal candidate enjoys talking with people, is highly organized, and takes pride in providing outstanding service. They are dependable, professional, and able to manage multiple priorities while maintaining attention to detail. Previous staffing industry experience is helpful but not required—we are willing to train the right individual with a strong customer service and administrative background.

Why Join us?

  • Competitive pay based on experience
  • Medical, dental, and vision benefits
  • Paid time off and holidays
  • Opportunities for professional growth and advancement
  • Supportive team environment
  • Make a meaningful impact by helping people find great careers while supporting leading companies throughout the region

If you enjoy building relationships, solving problems, and helping people succeed, we'd love to hear from you!

Vacancy posted 6 days ago
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