Automotive Parts Counterperson

Graff Ford of Chesterton | Parts Counterperson

Do you like solving problems, helping people, and knowing how things work? Our Parts team keeps customers and technicians moving every day. We'll teach you the systems, the catalogs, and the product, and we'll show you a clear path to grow.

What You'll Learn

• Parts lookup, sourcing, and inventory systems
• Customer communication and problem-solving
• Sales and invoicing from first question to final sale
• How a modern dealership operates across Parts, Service, and Sales

What We Offer

• Hands-on training and coaching from experienced parts professionals
• A team-focused culture where wins are recognized
• A career path: Parts Counterperson → Parts Advisor → Assistant Parts Manager → Parts Manager
• The stability of a five-store dealership group: Ford, Toyota, Kia, Chevrolet, and Chevrolet GMC

What You'll Do

• Own the parts sale from customer inquiry to finding the part to invoicing
• Work with the Parts Manager to locate parts not in stock and place special orders
• Keep customers updated on order status and notify them when parts arrive
• Back up the counter and stocking roles as needed
• Communicate with teammates and customers in a friendly, professional way
• Follow all safety policies and applicable federal, state, and local regulations

What You Bring

• High school diploma or equivalent
• A customer-first attitude and the drive to learn
• Strong organization and time management in a fast-paced setting
• Comfort with computers and technology
• Valid driver's license and a good driving record
• Auto parts experience is a plus, but not required

No parts experience? No problem. We hire for attitude, work ethic, and coachability.

If you want to grow professionally and financially, apply today. We move quickly and want to meet you.