Compliance Operations Specialist

At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.

We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: "What would I do if this patient were my mom?" That question drives everything we do.

But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.

Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.

Position Summary

Under the direction of the Compliance Manager, the Compliance Operations Specialist provides administrative and operational support to the organization's compliance program, with a primary focus on managing the compliance inbox, triaging inquiries, and ensuring timely, accurate responses to employee questions. This role serves as a key point of contact for day-to-day compliance communications and helps maintain efficient workflows within the compliance function.

Job Responsibilities

• Manage the compliance inbox by reviewing, prioritizing, and responding to employee inquiries related to policies, procedures, and regulatory requirements.

• Triage incoming questions and route complex or high-risk issues to appropriate compliance, legal, or privacy personnel.

• Track and log all inquiries, ensuring proper documentation and follow-up through resolution.

• Develop and maintain standard response templates and FAQs to promote consistency and efficiency.

• Support drafting and distribution of compliance communications, alerts, and guidance.

• Maintain compliance documentation, including policies, procedures, and inquiry logs.

• Assist with scheduling, coordination, and documentation of compliance meetings and committee activities.

• Support onboarding and periodic compliance training logistics (e.g., tracking completion, sending reminders).

• Assist with basic monitoring activities, including tracking attestations and policy acknowledgments.

• Coordinate with cross-functional teams (HR, Legal, Privacy, Operations) to gather information needed to respond to inquiries.

Required Qualifications

• 2-4 years of administrative, compliance, legal support, or healthcare operations experience, including hands-on intake, ticketing, or shared inbox management

• Strong organizational and project management skills.

• Excellent written and verbal communication skills.

• High attention to detail and ability to handle sensitive/confidential information.

• Analytical mindset with problem-solving capabilities.

• Ability to work cross-functionally in a fast-paced environment.

Preferred Qualifications

• Bachelor's Degree in Healthcare, Business, Legal Studies, or equivalent

Physical Demands

• Must possess ability to sit and/or stand for long periods of time.

• Must possess ability to perform repetitive motion.

• Ability to lift up to 25 pounds.

• Majority of work is performed in a desk/cubicle environment.

Training

• All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.

Other

• This position requires periodic travel.

Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.

This job description reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Caris Life Sciences is a leading innovator in molecular science and artificial intelligence focused on fulfilling the promise of precision medicine through quality and innovation.

Caris is committed to quality and excellence at our state-of-the-art laboratories. Learn more about our tissue lab and the advanced technologies that are helping improve the lives of cancer patients.