Google Workspace & Drive Expert (Volunteer)

Google Workspace & Drive Expert (Volunteer) Operations | Systems, Knowledge Management & Productivity Mentor A Promise is a New York City–based nonprofit serving children and youth (ages 5–18) experiencing housing instability, grounded in the belief that every child is a Promise—full of potential, dignity, and possibility. We deliver consistent, high-quality programming across mentorship, literacy, social-emotional learning, and creative expression in shelters, schools, and community spaces, creating structured environments where students can grow, be seen, and build lasting skills. Through signature experiences like The Imagination Studio, The Kitchen Table, The Sound Lab, and The Story Space, we nurture academic development, emotional well‑being, and creative voice, all within a trauma‑informed, culturally responsive, and accessibility‑centered framework. Our work prioritizes dignity‑protective storytelling, consent‑driven engagement, and deep community partnership, ensuring that how we serve is as intentional as whom we serve. We are not only addressing immediate needs – we are building pathways to confidence, belonging, and long‑term opportunity, so every child has the support and foundation to carry their promise forward. Location: Remote with NYC‑based collaboration as needed Type: Volunteer Works Closely With: Chief of Human Resources & Operations, Program Managers, Executive Assistant, Division Leads About Mentor A Promise Mentor A Promise (MAP) is a New York City–based nonprofit serving children and youth ages 5–18 experiencing housing instability through mentorship, literacy, education, social‑emotional learning (SEL), creative expression, and community‑based programs. MAP operates across multiple divisions with distributed teams, making clear systems, secure documentation, and efficient collaboration essential to mission delivery. About Operations | Systems & Knowledge Management The Operations function ensures MAP’s internal systems are organized, secure, and easy to use. Google Workspace is a core infrastructure that supports collaboration, compliance, continuity, and accountability across programs, development, advocacy, and administration. Role Overview We are seeking a Google Workspace & Drive Expert to optimize how MAP uses Google Workspace tools—especially Google Drive—for collaboration, documentation, and knowledge management. This role focuses on structure, permissions, workflows, and best practices to ensure teams can work efficiently while protecting sensitive information. The Google Workspace & Drive Expert partners with Operations and program teams to strengthen organization‑wide productivity and reduce friction in day‑to‑day work. Key Responsibilities Audit and improve Google Drive structure, folder architecture, and naming conventions Design and implement best practices for file organization, sharing, and permissions Support setup and maintenance of shared drives for divisions and projects Create guidance and documentation for Google Workspace use (Docs, Sheets, Slides, Drive) Assist teams with workflows, templates, and collaboration standards Support access control, versioning, and data hygiene practices Partner with Operations and IT Security to ensure compliance and privacy alignment Troubleshoot common Workspace issues and provide user support Maintain timely, professional responsiveness via email and chat in Google Workspace Qualifications Strong experience using and administering Google Workspace and Google Drive Deep understanding of file organization, permissions, and collaboration workflows Ability to translate technical concepts into clear, user‑friendly guidance Strong organizational and documentation skills Comfort working across teams with varying technical skill levels Alignment with MAP’s mission and dignity‑centered values Preferred Skills Experience supporting nonprofits or distributed teams Familiarity with data privacy, access control, or compliance considerations Experience creating SOPs, templates, or internal training materials Comfort collaborating with HR, Programs, Development, and Executive teams Experience supporting change management or system rollouts Commitment Volunteer role Approximately 5–10 hours per week Minimum 6‑month commitment preferred Fully remote with optional NYC‑based collaboration What You’ll Gain Hands‑on experience improving systems for a mission‑driven organization Collaboration with leadership and cross‑functional teams Professional references and letters of recommendation Insight into nonprofit operations, compliance, and productivity systems A meaningful role making daily work easier and more effective for teams How To Apply Interested candidates must apply directly through Idealist and submit Resume (required) Cover letter (required) describing relevant experience with Google Workspace, Drive administration, or systems optimization and interest in MAP’s mission For any additional questions or concerns, please email us directly at View email address on click.appcast.io. Help build systems that support clarity, security, and collaboration—so MAP teams can focus on serving children and families with care and consistency. Thank you for your interest in volunteering with our organization. At this time, volunteer opportunities are limited to individuals based in the United States due to legal, safeguarding, data‑privacy, and programmatic requirements. We appreciate your interest in our mission and your understanding of these constraints. #J-18808-Ljbffr Mentor A Promise