Medical Assistant (Float)

# **Medical Assistant Float****Novant Health–GoHealth Urgent Care****Pay Range:** $19.00 – $24.25 per hour ## About Us**Novant Health**, one of the nation’s leading healthcare providers, and **GoHealth Urgent Care**, a consumer‐centric, on‐demand care company, have partnered to operate urgent care centers across North Carolina. At **Novant Health–GoHealth Urgent Care**, we put patients first by providing:* An effortless and compassionate patient experience* A welcoming, team‐oriented culture of care* Seamless integration with leading health systems and the communities we serve **We invite you to be part of our growing team.**## Why Join UsWe offer a competitive and comprehensive benefits package, including:* Medical, Dental, and Vision insurance* 401(k) with employer match* Employee Assistance Program (EAP) and wellness resources, with a strong emphasis on mental health* Generous Paid Time Off (PTO)* Monthly incentive pay based on performance metrics* Career growth and advancement opportunities## ## Position SummaryThe **Medical Assistant** supports providers in delivering high‐quality urgent care services. This role assists with patient intake, clinical procedures, front desk operations, and overall patient flow to ensure a safe, efficient, and positive experience for every patient.## Essential Functions* Register patients and collect required paperwork, insurance information, and eligibility verification* Process co‐pays and schedule appointments* Coordinate referrals to specialists as directed* Prepare patients for examination by confirming visit details, obtaining medical history, and documenting information in the medical record* Measure and record vital signs, including blood pressure, temperature, pulse, height, and weight* Perform point‐of‐care testing (e.g., flu, strep, urinalysis, EKG, pregnancy testing) and communicate results to providers* Draw and prepare blood specimens for laboratory analysis* Prepare and stock exam rooms; monitor supplies and inventory* Maintain accurate medical records, including scanning and documentation* Answer phones, manage correspondence, and maintain a welcoming reception area* Conduct patient follow‐up courtesy calls* Perform opening and closing duties, including cash handling, end‐of‐day reconciliation, and securing the facility* Perform daily equipment checks, quality control, calibration, troubleshooting, and submit repair requests as needed* Adhere to all clinical, safety, and organizational policies* Perform other duties as assigned## ## Education* High School Diploma or equivalent — **Required*** Graduate of a Medical Assisting Program — **Preferred**## ## Work Experience* Minimum of **1 year** of Medical Assistant experience — **Required*** Front desk or patient registration experience — **Preferred**## ## Licensure & Certifications* **Basic Life Support (BLS)** — Required at time of hire + Must be obtained through the American Red Cross (ARC) or American Heart Association (AHA)### ### Medical Assistant Certification RequirementsFor candidates with less than **three (3) years** of Medical Assistant experience, one of the following certifications is required:* CCMA – Certified Clinical Medical Assistant (NHA)* CMA – Certified Medical Assistant (AAMA or CHP)* RMA – Registered Medical Assistant (AMT, AAH, or ARMA)* NCMA – National Certified Medical Assistant (NCCT)* NRCMA – Nationally Registered Certified Medical Assistant (NAHP)## ## Certification Alternatives### Experience‐Based PathwayCandidates may qualify in lieu of a certification by meeting **both** of the following:* **3+ years** of Medical Assistant experience* **1+ year** of experience in a Hospital, Emergency Department, or Urgent Care setting **Note:** Candidates hired without an approved MA certification must obtain one within **6 months** of their start date to remain eligible for continued employment in a Medical Assistant role.## ## Alternative Credentials (Accepted at Time of Hire)* Graduate of an Accredited School of Nursing (LPN or RN)* EMT or Paramedic (NREMT)* Certified Nursing Assistant (CNA)## ## Additional Requirements* CPOE (Computerized Provider Order Entry) certification — must be obtained within **two (2) weeks** of start date## ## Knowledge, Skills & Abilities* Proficiency in core Medical Assistant clinical duties* Strong computer skills with efficient typing ability* Working knowledge of Microsoft Word and Excel* Strong attention to detail and organizational skills* Ability to work independently and collaboratively in a team environment* Excellent written and verbal communication skills* Demonstrated commitment to fairness, respect, and cultural sensitivity in patient care #J-18808-Ljbffr