SaaS Support Engineer: Elevate Customer Success
Trinnex
CDM Smith Inc. is seeking a technically savvy SaaS Technical Support Analyst to deliver proactive product expertise and responsive support for our customers. You will collaborate with Product, Engineering, Sales, and Customer Success teams to resolve issues, improve user experiences, and drive adoption and retention. The role emphasizes leadership in handling Zendesk tickets, building helpful knowledge base content, and supporting customer onboarding and training initiatives to scale our support #J-18808-Ljbffr Trinnex
Vacancy posted 2 days ago
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