Commercial HVAC Account Manager

Job Description

Job Description

Together We Build – Partnership, Innovation, Excellence, and Safety

At Kelso Industries, 3,500+ employees across 30 companies work together to deliver exceptional HVAC, mechanical, plumbing, refrigeration, and electrical solutions nationwide. Join us to grow your career, make an impact, and be part of a team where innovation, excellence, and safety come first.

Recruiter Notice: We respectfully ask external recruiters and staffing agencies not to submit candidates. We only accept direct applications.

About Kelso Building Services

Kelso Building Services is a commercial HVAC and mechanical services company and part of Kelso Industries, a national platform building one of the strongest service organizations in the country. We keep critical building systems running for the people who depend on them — across a growing footprint of U.S. markets — and we are scaling fast and deliberately.

We are building a field sales organization the right way: clear roles, clean ownership, real support behind the people who carry the customer relationships. The Account Manager sits at the center of that. This is not a cold-start hunting seat. It is the person we trust to protect and grow the relationships that keep our branches healthy.

The Role

As an Account Manager, you own the ongoing health of a portfolio of commercial service customers in your market. Your job is to keep them, deepen them, and grow them — renewing preventive-maintenance agreements, protecting the relationship through every service touch, and expanding the work we do for each account over time. You are the steady, trusted point of contact our customers call first.

This is a farm-led role. Retention, maintenance-agreement renewals, and growth inside your existing book are the heart of it. Winning brand-new logos is part of the job too, but it is secondary to taking great care of the customers already counting on us. The people who thrive here are relationship-builders first, closers second — though the best of them are both.

What You'll Own

• Retention. Keep your portfolio of commercial accounts loyal — anticipate needs, resolve issues before they escalate, and make Kelso Building Services the obvious choice to stay with.

• Maintenance-agreement renewals. Own the renewal of preventive-maintenance and service agreements on your accounts, on time and at healthy margin, and convert one-time work into recurring programs.

• Existing-customer growth. Find and land the next project, the next site, the next scope inside accounts you already serve. This is where most of your number comes from.

• New-customer acquisition (secondary). Bring in new logos in your market where they fit, and hand strategic, multi-site opportunities up to the right team with full context.

• Local partnership. Work shoulder-to-shoulder with branch operations so what you sell gets delivered well. You are present in your market and present at the branch.

• Clean pipeline. Keep Salesforce honest and current — accurate forecasting is part of the job, not an afterthought.

Who We're Looking For

The right person walks in already knowing this market and the people in it. You have spent years in commercial HVAC, mechanical, MEP, or an adjacent building-services trade, and you have built a reputation customers trust. You don't need a long runway to be useful — you can be effective in your first ninety days because the relationships and the instincts are already there.

You likely have

• Five or more years selling, managing, and growing commercial service accounts — HVAC, mechanical, MEP, controls, or a closely related field.

• A track record of keeping and growing accounts over multiple years, not just landing them once — references and numbers that show retention, renewal, and expansion.

• Established, trusted relationships across your market — with facility and property managers, building owners, operators, and general contractors — that you have earned and maintained over time.

• A working command of preventive-maintenance agreements and recurring service programs, and a feel for how to price and renew them at healthy margin.

• Comfort owning a number and a forecast, and the discipline to keep a CRM clean.

• A genuine consultative style — you lead with the customer's problem, not the pitch.

What sets the right person apart

More than a resume, we are looking for someone with real standing in their market — the kind of person whose phone is already full of relationships worth something to the people on the other end. If you've spent years becoming the person customers in your area call first, this role is built to let you do exactly that, with a strong service organization behind you and uncapped room to grow what you carry.

What Success Looks Like

• Your portfolio renews and grows year over year, with maintenance agreements as the backbone.

• Customers in your market think of you — and therefore Kelso Building Services — first.

• Your forecast is trusted because it is accurate.

• Branch operations sees you as a partner, not a problem they inherit.

Compensation & Growth

Base salary: $120,000

On-target earnings (OTE): ~$165,000 (base plus target incentive)

Upside: Uncapped. The commission has no ceiling, so an Account Manager who keeps, renews, and grows a strong book earns well above target.

The incentive rewards the work that actually keeps this business healthy — retention, maintenance-agreement renewals, and growth inside your accounts. Full benefits, and real backing from a national platform that is investing in field sales, not squeezing it.

Kelso Building Services is an equal-opportunity employer. We hire on ability, character, and fit — and we are glad you're considering us.

Why Join Kelso Industries?

Join us and be part of a team dedicated to creating efficient, sustainable, and high-performance environments that make a lasting impact across the industrial, commercial, and institutional sectors.

Here you will experience:

Growth Opportunities: Develop new skills, take on exciting challenges, and advance your career in meaningful ways.

Company Culture: You'll thrive in an environment that supports your growth, values your contributions, and makes work fulfilling and enjoyable.

Impact: Your work directly contributes to meaningful outcomes, allowing you to see the difference you make and feel a sense of purpose every day.

Competitive Compensation & Benefits: You'll be rewarded fairly for your contributions while enjoying perks that enhance your financial security, health, and overall well-being.

Kelso Industries celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Kelso does business