MANAGER, CORPORATE OFFICE OPERATIONS

Job Description

Job Description

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

The HQ Office Operations Manager manages daily operations and maintenance for our three-building campus, serving more than 2,000 associates. This position ensures the workplace remains safe, productive, and well-maintained; acts as the main contact for any building concerns; coordinates facility services; and works closely with both building owners and external vendors. The role also leads incident response, safety programs, and preparedness initiatives. This role is vital in creating an outstanding workplace that boosts productivity and attracts and retains top associates

Facilities & Building Management

· Oversee all aspects of corporate office building operations, including maintenance, repairs, and safety inspections.

· Serve as the main liaison between the company and building owners/landlords regarding building issues, tenant requests, and facility updates.

· Serve as primary point of contact for incident, safety, building operation response, escalating, engaging and communicating as required.

· Coordinate with contractors, maintenance teams, and service providers to ensure timely and quality work.

· Monitor building systems/services (HVAC, electrical, security, janitorial, etc.) and escalate issues as needed.

· Ensure compliance with local and federal safety requirements, including emergency preparedness.

· Maintain office access hardware, security protocols, and vendor relationships.

Employee & Stakeholder Support

· Serve as the primary point of contact for employees and department leaders regarding office-related questions or concerns.

· Respond to and resolve workplace requests, maintenance issues, and facility-related escalations.

· Partner with HR, IT, and department leaders on office moves, onboarding needs, and workspace planning.

Project, Event & Workplace Experience Coordination

· Develop and manage project plans for facility related initiatives. Ensure coordination and collaboration with stakeholders, business partners, vendors, etc., as well as delivery expected results on time and one budget.

· Plan, coordinate, and execute workplace/facility components of corporate office events, including town halls, employee engagement activities, and holiday events.

· Manage logistics for onsite meetings, conferences, and companywide gatherings.

· Support the delivery of a positive workplace experience, ensuring common areas and meeting spaces are clean, functional, and welcoming.

Project, Event & Workplace Experience Coordination

· Develop and manage project plans for facility related initiatives. Ensure coordination and collaboration with stakeholders, business partners, vendors, etc., as well as delivery expected results on time and one budget.

· Plan, coordinate, and execute workplace/facility components of corporate office events, including town halls, employee engagement activities, and holiday events.

· Manage logistics for onsite meetings, conferences, and companywide gatherings.

· Support the delivery of a positive workplace experience, ensuring common areas and meeting spaces are clean, functional, and welcoming.

Operational Management

· Lead, manage and grow a team of facility professionals in the successful completion of daily responsibilities.

· Ensure the quality and timely completion of workplace facilities tasks, providing recognition, feedback and coaching as needed.

· Develop and manage facilities-related budgets, including vendor contracts, supplies, and maintenance costs.

· Maintain accurate documentation of building maintenance schedules, emergency procedures, and vendor agreements.

· Implement process improvements to enhance building functionality, operational efficiency, and employee satisfaction.

· Monitor inventory of office supplies, equipment, and furniture; oversee procurement as needed.

· Build, operate and maintain annual budget and deferred maintenance plans for HQ

Qualifications

Education & Experience

· Bachelor’s degree in Facilities Management, Business Administration, Operations, or related field (preferred).

· 3–5+ years of experience in facilities management, corporate office operations, or property management.

· 3-5+ year of management experience required.

· Experience coordinating with building owners, contractors, and vendors.

Skills & Competencies

· Strong problem-solving and decision-making abilities.

· Excellent communication and stakeholder management skills.

· Ability to prioritize and multitask in a fast-paced environment.

· Knowledge of building systems, safety regulations, and facilities processes.

· Strong organizational and project management skills.

· Service-oriented mindset with a focus on creating an exceptional workplace environment.

Physical Requirements

· Ability to walk throughout the building and access various areas.

· May require occasional lifting or moving of office equipment or supplies (up to ~50 lbs).

Work Environment

· Onsite role in a corporate office environment with occasional after-hours work for emergencies or special events.

Apply to Compass Group today!

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

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Req ID: 1508955

Compass Corporate 

Julia Vogel 

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