Clinical Coordinator & Therapist

Advanced Behavioral Health, Inc. is looking for a Clinical Coordinator and Therapist for our new Hagerstown, MD office location. This position day-to-day site operations and provides clinical supervision and support to assigned ABH staff. This position will also carry a small client caseload, providing individual, group, joint, and family therapy sessions.

ABH is a family centered mental health program that offers a wraparound approach to treatment. We specialize in Psychiatry, Off-Site Counseling Services, On-Site therapy, and Therapeutic Mentoring. If you share our mission and vision, we invite you to join a team that wants to make a difference within the community.

Location: Hagerstown, MD
Compensation: $85,000 - $100,000 annually
Job Types: W2, Full-Time
Schedule: Monday - Friday 9am - 5pm core office hours, 40 hour work weeks.

• Comply with CARF/COMAR/HIPPA/State compliance regulations.
• Ensure staff compliance with EMR and uphold the 48-hour documentation standard.
• Ensure all treatments plans and plans of care (POC) are up to date and signed by all parties within a week.
• Ensure staff compliance with all ABH mandated training.
• In collaboration with Site Director and Clinical Manager, provide oversight and management of the day-to-day adherence to work schedules, time off, training, support, etc. for Hagerstown based staff (Practice Coordinators, Therapists, Interns, etc.).
• Acknowledge internal and external complaints within 24 hours and collaborate with management, as needed, to resolve them.
• Provide clinical supervision and training to all assigned staff (3 individual and 1 group per month).
• Attend in-person provider council meetings and fill in as a back-up for Clinical Manager, as needed, for other regularly scheduled meetings.
• In collaboration with Clinical Manager, assign cases and related duties, per ABH standards, to all assigned staff.
• Coordinate the activities of supervisees in providing services to individuals and families.
• In collaboration with Clinical Manager, coach and mentor interns/staff to ensure ongoing compliance, sufficient caseload, time management, and organization.
• Review and sign all treatment planning documents and evaluations, provide feedback regarding content, COMAR/CARF and ABH requirements, and diagnostics within a week and prior to the close of billing cycle.
• Provide ongoing communication and collaboration to assigned staff regarding timely documentation. Follow up on monthly audits to ensure timely corrections and track requests to reopen notes.
• Interview, hire, orient, and train new interns/staff.
• Serve as a field instructor for any assigned interns and comply with guidelines imposed by partnered universities.
• Complete, as necessary, client assessments for interns.
• Collaborate with the Clinical Manager continually to assign Interns with appropriate Therapists (LMSW & LGPC) to attend scheduled appointments with clients.
• Facilitate ongoing clinical collaboration with GMY Directors, Clinical Managers, Clinical Supervisors, and Prescribers to ensure continuum of care for mutual clients.
• Identify, build, and maintain appropriate relationships with community partners to increase new business and referrals.
• Support ABH recruiting and retention initiatives. Attend career fairs or other events representing ABH, as needed.
• In collaboration with CEO and Clinical Manager, facilitate monthly clinical team meetings, and group supervision as needed.
• Provide feedback and collaborate with Clinical Manager to complete 90 day and yearly staff performance appraisals.
• Meet with assigned clients in either group, individual, joint or family sessions in accordance with established practice standards and expectations including meeting weekly/monthly appointments if requested by patient or providers.
• Respond to communication (phone, email, text) from clients and families, referral sources, and ABH staff within 24 hours or the next business day.

Administrative:

• Oversee day-to-day site operations for all onsite and offsite assigned staff to include safe and effective clinical staff workflows, efficient systems for scheduling, management of clinic flow, referral tracking, and facilities.
• Facilitate ongoing collaboration with Site Director, Clinical Manager, and Practice Support Specialist, to ensure proper oversight of admin staff.
• Develop a proficient knowledge of Medicaid rules, ABH billing and compensation.
• Meet weekly and monthly with Program Director to discuss progress, and advise on program efficacy, program management, improving practices, clinical structure, policies, and service delivery.
• Meet with Prescribers as necessary to discuss best practices, standards, and patient care.
• Oversee, train, develop, and retain all assigned staff to include performance management including establishing standards of performance, developing priorities, and setting goals.
• In collaboration with Clinical Manager, complete 90 day and yearly performance appraisals, complete and carry out disciplinary actions when needed.
• Respond to communication (phone, email, text) from clients and families, referral sources, and ABH staff within 24 hours or the next business day.
• Respond to urgent supervisee calls which must be returned within 30 minutes.

Qualifications:

• Master's degree in social work, Counseling, Psychology, or similar degree.
• Licensed in the State of Maryland as one of the following: LCSW-C or LCPC.
• Board Certified Supervisor preferred, but not required.
• Five (5) years of experience in an out-patient clinical setting/counseling therapy setting.
• At least three (3) years of progressive management and supervisory experience in a healthcare of medical setting preferred.

Full-Time Employee Benefits:

• Medical, Dental, Vision
• 401(k) Retirement Plan with Employer Match
• Dependent Care Flexible Spending Accounts (FSAs)
• Voluntary Term Life Insurance
• Employer Paid Basic Life Insurance, Short-Term Disability, Long-Term Disability, Identity Theft Coverage
• Voluntary Insurance Policies: Accident, Cancer, Critical Illness, Hospital Confinement, Pet Insurance
• Employee Assistance Program (EAP)
• PTO accruals, Paid Holidays, Floating Holidays, Paid Birthday, Paid Wellness Day
• Company Paid CEU's and Certifications

ABH is committed to diversity and to equal opportunity employment. ABH does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity and expression, age, height, weight, physical or mental ability (including HIV status), veteran status, military obligations, or marital status. This policy applies to hiring, internal promotions, training, opportunities for advancement, and terminations and applies to all ABH employees, interns, clients, and contractors.

Join our team and make a difference!