Patient Access Rep - Per Diem

Patient Access Representative Employment Type: Part time Shift: Rotating Shift Description: Job Title: Patient Access Representative Employment Type: Per Diem Shift: PRN, per department needs. Shifts for day, evening, night. Weekend and holiday expectations. Location: St. Mary Medical Center - Langhorne, PA Position Purpose The primary function of the position is to greet, pre-register and/or register patients in a courteous and professional manner, verify insurance benefits and check for the necessity of pre-certification, authorization and referral. Perform medical necessity checks where needed. Secure patient signatures for required hospital forms and collection of patient’s financial responsibility when required. The position is also responsible for providing professional, quality customer service, timely resolution to customer problems, and coordination of services to all customers. The position functions to communicate revenue cycle related issues to patients, physicians, physician office staff and other hospital colleagues. This position rotates into various areas of patient access and may work a variety of shifts. The PAR I performs outpatient, emergency room and / or inpatient registration functions. Provides general information to hospital colleagues, patients and families and ensures that patients meet financial requirements. Obtains accurate patient demographic and insurance information to provide timely submission of all encounters as well as provides excellent patient focused customer service. Communicates effectively to service delivery areas to maximize patient flow and customer service. Verifies insurance benefits and checks for the necessity of pre-certification, authorization and referral. Performs medical necessity checks where needed. Secures patient signatures for required hospital forms and collection of patient’s financial responsibility when required. Is responsible for providing professional, quality customer service, timely resolution to customer problems, and coordination of services to all customers. Functions to communicate revenue cycle related issues to patients, physicians, physician office staff and other hospital colleagues. Rotates into various areas of Patient Access and may work a variety of shifts. The primary function of the position is to greet, pre-register and/or register patients in a courteous and professional manner, verify insurance benefits and check for the necessity of pre-certification, authorization and referral. Perform medical necessity checks where needed. Secure patient signatures for required hospital forms and collection of patient’s financial responsibility when required. The position is also responsible for providing professional, quality customer service, timely resolution to customer problems, and coordination of services to all customers. The position functions to communicate revenue cycle related issues to patients, physicians, physician office staff and other hospital colleagues. This position rotates into various areas of patient access and may work a variety of shifts. The PAR I performs outpatient, emergency room and / or inpatient registration functions. Provides general information to hospital colleagues, patients and families and ensures that patients meet financial requirements. Obtains accurate patient demographic and insurance information to provide timely submission of all encounters as well as provides excellent patient focused customer service. Communicates effectively to service delivery areas to maximize patient flow and customer service. Verifies insurance benefits and checks for the necessity of pre-certification, authorization and referral. Performs medical necessity checks where needed. Secures patient signatures for required hospital forms and collection of patient’s financial responsibility when required. Is responsible for providing professional, quality customer service, timely resolution to customer problems, and coordination of services to all customers. Functions to communicate revenue cycle related issues to patients, physicians, physician office staff and other hospital colleagues. Rotates into various areas of Patient Access and may work a variety of shifts. Requirements HS diploma or equivalency Associate degree (Preferred) Minimum one (1) year experience in insurance verification and medical office/hospital customer service HFMA CRCR or NAHAM CHAA required within one (1) year of hire Position Highlights Work/Life balance with flexible schedules. Retirement Savings Program Free onsite parking. Our mission and core values are what drive each member of Trinity Health to support each other, communicate openly and respectfully while embracing a culture that nurtures a healing, safe environment for all. Referral Rewards Program St. Mary Medical Center is a beautiful 53-acre state-of-the-art facility comprised of more than 700 physicians, nearly 3,000 colleagues, and 1,100 volunteers committed to providing quality care delivered with compassion and respect. St. Mary attracts top doctors, introduces cutting-edge technologies and implements advanced procedures to meet the healthcare needs of the people it serves, including the nearly 630,000 residents of Bucks County. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit You can also follow Trinity Health on LinkedIn. #J-18808-Ljbffr