Front Desk & Administrative Assistant

Front Desk & Administrative AssistantJob Opportunity: Front Desk & Administrative AssistantLocation: Irvine, CA (Irvine Campus) - 800 Roosevelt, Irvine, CA 92620Job Type: Part Time/ Full TimeStart Date: ASAPPay Range: $20-22/hrAbout UsThink Academy is a fast-growing EdTech company revolutionizing the way K–12 students learn. We provide innovative and engaging educational experiences designed to make learning accessible, effective, and enjoyable for students around the world.At Think Academy, we believe education extends beyond academics—we are committed to helping students grow with confidence, curiosity, and a love for learning. We are looking for passionate team members who share our dedication to supporting students and families while creating a warm, welcoming, and positive learning environment.Position OverviewAs a Front Desk / Administrative Assistant, you will play an essential role in supporting the daily operations of our campus and ensuring an excellent experience for students, parents, teachers, and visitors.This role goes beyond traditional front desk responsibilities. You will help coordinate day-to-day campus operations, assist with educational activities and events, support communication with families, and help maintain a positive, organized, and engaging environment for our students.We are looking for someone who is detail-oriented, patient, responsible, and enthusiastic—someone who genuinely enjoys working with children and families and is interested in growing with us long term.This position may occasionally require lifting materials and supplies weighing over 25 lbs (11kg).Key ResponsibilitiesCreate and manage calendars, schedules, class rosters, and administrative recordsWelcome students, parents, and visitors while providing exceptional customer serviceAnswer phone calls and assist parents with questions, concerns, and inquiries both in person and remotelySupport student check-in, classroom coordination, and front desk operationsOversee and assist as needed while classes are in session to ensure smooth campus operationsAssist with student enrollment and other academic administrative processesOrganize and support campus events, activities, and classroom setupMaintain campus facilities, classrooms, and equipment to a high standardCommunicate regularly with parents and provide updates when neededSupport teachers and staff in maintaining a safe, positive, and engaging learning environmentFoster a culture of respect, teamwork, inclusiveness, and positivity among students and staffStay up to date on Think Academy programs, activities, and eventsAssist with special projects and other responsibilities as neededWho We're Looking ForOur ideal candidate is someone who genuinely enjoys interacting with children and families and understands the importance of creating a welcoming experience for every student and parent.We are looking for someone who is:Detail-oriented and highly organized, with strong attention to detail and follow-throughPatient, warm, and approachable when working with students, parents, and staffResponsible, dependable, and proactive with a strong sense of ownershipPassionate about education and excited to positively impact students' learning experiencesComfortable building relationships and communicating with both children and parentsPositive, energetic, and able to bring enthusiasm to a fast-paced environmentAble to manage multiple responsibilities while maintaining professionalism and composureInterested in long-term growth and becoming an important member of the Think Academy communityQualificationsAvailable to work Friday, Saturday, and SundayBilingual in Mandarin and English requiredValid driver's license and reliable transportation requiredAbility to lift and carry 25+ lbs (11+ kg)Working knowledge of Microsoft Office Suite (Excel preferred)Excellent communication and collaboration skillsStrong organizational skills with exceptional attention to detailAble to manage multiple responsibilities in a fast-paced environmentGrowth mindset with a proactive and positive attitudePassionate about education and enjoys working with children and familiesPatient, dependable, and able to build positive relationships with students and parentsPrevious experience in education, administration, customer service, or related fields preferred but not requiredThink Academy's Commitment to DEIThink Academy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Diversity, Equity, and Inclusion (DEI) are fundamental values at Think Academy. We believe that a diverse workforce brings different perspectives and ideas, fostering creativity and innovation. Our commitment to DEI extends to all aspects of employment, including hiring, advancement, and development opportunities.At Think Academy, we strive to create a workplace where everyone feels valued and included. We are dedicated to providing equal opportunities for employment and advancement, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, or any other protected status.If you require accommodations to participate in the job application process, please let us know once you have received an update about your application moving forward with the company. We are committed to providing reasonable accommodations to individuals with disabilities throughout the recruitment process. Think Academy US