Leasing & Marketing Associate | Rambler - Ann Arbor, MI

Leasing & Marketing Assistant

Ready to launch your career in marketing and sales? Want to gain hands-on career experience while putting your people skills and creativity to work? We're looking for a Leasing & Marketing Assistant to join the team!

If you love meeting new people, thrive in a fast-paced environment, and have a passion for working with people, sales and social media, this is the perfect opportunity to gain hands-on experience and grow your skills.

As an LMA, you'll play a key role in creating an unforgettable resident experience—from executing leasing strategies to organizing community events and supporting marketing initiatives. Be part of a dynamic team, develop valuable skills, and make a real impact on our leasing success.

The ideal candidate will be:

• A natural connector who enjoys engaging with people and making them feel welcome.
• Involved on campus and well-connected within student life, organizations, or social circles—someone who knows how to influence groups and engage their peers.
• Organized and detail-oriented, able to manage multiple responsibilities efficiently.
• A strong communicator with a positive, customer-focused approach.
• Energetic and adaptable, thriving in a fast-paced environment.
• Passionate about marketing, sales, and creating a vibrant community.
• A team player who takes initiative and is eager to learn.

Still interested? Read more about specific job responsibilities below.

What You'll Do

Leasing & Resident Experience

• Be a brand ambassador—greet prospective residents with energy and enthusiasm, providing tours that showcase everything the property has to offer!
• Assist with lease applications and ensure a seamless, efficient process for future residents.
• Utilize CRM to track leads, manage prospect interactions, and ensure a seamless leasing experience from initial inquiry to signed lease.
• Deliver exceptional customer service to both current and prospective residents—be the go-to person for their needs.
• Assist with front desk operations, handling inquiries, answering calls, and responding to emails professionally and promptly.

Marketing & Events

• Plan and execute engaging resident events that align with the brand.
• Collaborate with the Social Media Intern to align marketing content with leasing and community engagement efforts.
• Ensure the tour path is always on point, creating a standout first impression—if you've got an eye for interior design or love a well-curated space, this one's for you!
• Stay ahead of the competition—shop other properties, track trends, and contribute fresh marketing ideas.

Collaboration & Communication

• Work closely with leadership to strategize and overcome roadblocks, ensuring leasing success.
• Participate in LV Collective's training programs to sharpen your leasing, marketing, and customer service skills.
• Support the Leasing Manager in coaching and mentoring new team members on sales and leasing techniques.
• Assist with special projects, outreach efforts, and creative marketing campaigns to drive leasing momentum.

Other Responsibilities

• Assist with other duties and special projects as assigned.
• Availability to work evenings and weekends as needed.