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Service Desk Analyst

Inficare

Job Title: Service Desk Senior Analyst


Location: Nashville, TN (Onsite)


Job Type: Contract

Required Skills

  • Windows 10/11 and Microsoft 365 support
  • Active Directory, Azure AD / Entra ID, and identity management
  • Networking basics: DNS, DHCP, TCP/IP, VPN, Wi-Fi troubleshooting
  • ITSM tools: ServiceNow, Freshservice, Remedy, or Jira Service Management
  • Endpoint management and remote support tools
  • ITIL framework knowledge
Vacancy posted 3 days ago
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