Maintenance Supervisor in Colton

Job Description Under the Supervision of the Community Manager, the Maintenance Manager is responsible for maintaining the overall appearance and maintenance needs of the community. Responsibilities include curb appeal; supervising the maintenance staff; coordinating make‑readies and move‑in/move‑out schedules; performing general maintenance repairs; conducting preventative maintenance and overseeing the construction/rehabilitation needs of the apartment community. The Maintenance Manager will collaborate with the Community Manager to assist the leasing staff in achieving overall occupancy goals, and for assisting in retention by providing a quality living experience for the residents. Job Summary This position reports to the Community Manager and is responsible for the overall appearance and maintenance needs of the community. The Maintenance Manager will manage a maintenance team, oversee preventative and corrective maintenance, coordinate vendor work, manage Yardi work orders, and maintain compliance with safety and lease requirements. Essential Functions This job description is not intended to be all inclusive. It is intended to identify the essential functions and requirements of this position. The incumbent may be requested to perform job‑related responsibilities and tasks other than those stated in this job description. Direct and supervise the daily activities of the property’s maintenance team and apply SoCal Management’s policies and procedures to all maintenance operations of the community. Prioritize work assignments and evaluate job performance of maintenance associates. Ensure all work is completed according to SoCal Management standards. Collaborate with the Community Manager to coordinate the move‑in schedule and ensure the timeliness and effective completion of all repairs in preparation for new move‑ins. Non‑renovated unit turns must be completed in 5 days and renovated unit turns in 30 days. All turns are tracked in Yardi. Perform, schedule, and supervise maintenance repairs throughout the property including the common area amenities, occupied units, and vacant units in preparation for new move‑ins. Work with vendors to coordinate repairs and ensure quality work is completed. Assist the Community Manager in obtaining proposals from vendors as needed. Manage open service requests through Yardi. Work orders must be completed in 24‑48 hours. Communicate with the Community Manager regarding the status of work and any potential issues, reporting anything that may be a potential liability. Budget and maintain an up‑to‑date supply inventory on all equipment, tools, and supplies for the property. Schedule, monitor, and conduct preventative maintenance on various equipment, electrical and plumbing systems, HVAC, swimming pool, carpentry, drywall, exterior structural and appliances. Perform common area painting. Conduct monthly lighting inspections and replace lights where needed. Complete monthly and annual inspections on time and follow up on any issues needing improvement. Keep work areas, maintenance shops, storage areas, and equipment clean, well organized, and maintain a clean and attractive environment around the leasing office, clubhouse, pool, and all common areas. Picks up trash on the property and in common areas, which includes driveways, parking lots, curbs, trash receptacles, exterior hallways, breezeways, laundry rooms, mailrooms, and other public areas. Walk the property several times a day and pick up new debris, including pet waste; ensures pet stations are stocked and emptied at all times. Maintain the property’s flowerbeds, plants, and grass area, including pool cleaning or routine pool maintenance. Maintain clean laundry rooms, mailrooms, doors, and light fixtures throughout the property, as directed. Ensure policy, procedure, safety and compliance expectations are met. Report to the Community Manager any inoperable vehicles on property, leaks, mold, injury, criminal activity and ensure incident reports are submitted immediately. Provide safety training and instruction for newly hired maintenance associates. Participate in safety meetings and perform all work duties in a safe and efficient manner, in accordance with company safety policies. Respond promptly to complaints, concerns and requests. Provide input to the Community Manager for performance reviews for community maintenance associates. Comply with SoCal Management career apparel requirements and enforce compliance of maintenance associates. Supervisory Skills and Responsibilities Create a productive and inclusive work environment where the team is excited and makes evident the importance of each role. Encourage creative problem solving, identify strengths of each team member, and actively support individual career development and acknowledge accomplishments. Carry out supervisory responsibilities in accordance with the Company’s policies and applicable laws. Conduct annual performance reviews to provide feedback, recognize quality performance, and set expectations with employees. Other Responsibilities Lead, motivate and develop a successful staff. Comply with SoCal Management’s key–control policy by all maintenance associates, vendors, and contractors. All keys must be secured; no keys are taken home without authorization from SoCal Management. Present a professional, efficient attitude to ensure satisfaction while working within company guidelines. Be available for after‑hours emergency calls and/or on‑call scheduled work rotations. Respond promptly to emergency calls and communicate with management when a decision is needed for resolution. Comply with SoCal Management career apparel requirements and enforce compliance of maintenance associates. Perform other duties as assigned. Knowledge, Skills, and Abilities Identify and troubleshoot common problems related to electrical, plumbing, appliances, and HVAC. Interact effectively with management, co‑workers, visitors, and residents. Superior customer service skills. Strong attention to detail, organizational, time‑management, and problem‑solving skills. Work independently. Demonstrate knowledge of federal, state, and local laws including Fair Housing regulations, building codes, environmental laws, and other regulations. Perform basic arithmetic such as measurements, addition, subtraction to do basic calculations. Speak, read, and write English proficiently. Work a flexible work schedule to include weekends, evenings, and holidays. Minimum Qualifications Required High school diploma required. 3 years of experience performing duties associated with a Maintenance Technician or related field. Certifications Must have a valid California driver’s license with a clean driving record. HVAC CFC certification. CPO certification. EPA approved certification. Computer Skills Require knowledge of computer systems and applications. Demonstrate proficiency in the use of the Internet and Internet searches. Requires basic knowledge of Yardi, Microsoft Word, Microsoft Excel, and Microsoft Outlook. Prefer prior property management software knowledge. Requires basic typing skills. Ability to use desktop computers, smartphones, telephone voicemail, fax, and copy/scanning machines. Physical Requirements While performing the duties of this job, the employee is regularly required to talk and hear. The employee will need to use hands, fingers, feel, and reach with hands to perform job tasks. The position requires standing or walking for long periods of time (up to 8 hours). The employee must frequently lift and/or move items over 60 pounds with assistance. Ability to lift below waist up to 59 pounds and above waist 36 pounds. Ability to push and pull up to 120 pounds of force. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Work schedules may vary based on demands. Working conditions are normal for a fast‑paced real estate management environment. Mid to high level of stress during peak performance. Ability to use general maintenance tools, supplies and equipment such as hand tools, hammers, drills, saws, pressure washer, blowers, paint equipment, pool chemicals, ice removal equipment, ladders, landscaping equipment, sanders, and safety equipment. Handcarts are used to transport supplies. Working Conditions Building maintenance environment, indoor/outdoor, consisting of exposure to moving mechanical parts and seasonal temperature changes ranging from freezing to extreme heat. May be exposed to high places, toxic or caustic chemicals, and risk of electrical shock. The employee is frequently exposed to fumes, airborne particles, dust, and other possible irritants. The noise level in the work environment and job sites can be loud. Moving mechanical parts and vibration. #J-18808-Ljbffr Energy Jobline ZR