Cloud Operations Engineer

Job Title

This role will be responsible for utilizing a diverse set of cloud technologies to support Centric Cloud Customers, and to help build and maintain a scalable, robust, highly available platform for Centric's C8 cloud application.

This position will report to the Senior Director, Cloud Operations.

Responsibilities:

• Respond to and resolve time-critical customer issues in the public cloud
• Perform customer deployments, migrations and upgrades in the cloud environment
• Support automation projects including writing coding
• Monitor, troubleshoot, maintain, and manage servers in multiple cloud environments
• Create, manage, and maintain Cloud networking components
• Perform backups and restores of database and servers
• Assist in ensuring security processes are followed and customer data is secured
• Perform other administrative tasks in cloud environments as directed.
• Collaborate with Engineering, DevOps, and Support teams to resolve issues
• Build effective working relationships with cross-functional team members
• Make suggestions for process improvements and enhanced operational efficiencies

Qualifications:

• Bachelor's Degree Computer Science, MIS, or related technology field, or equivalent practical experience
• 5+ years working with Public Cloud infrastructure AWS, Azure, or Google Cloud
• Advanced Linux or Open Source knowledge
• Expert in Containerization ie Kubernetes
• Solid understanding of cloud networking and security
• Infrastructure and Configuration as Code methodologies
• Detailed knowledge Microservices and DevOps
• 3+ years in incident response and major incident management
• Experience with the following technologies: Docker, Rancher, Virtualization, VPN, Kafka, RDP
• Advanced Linux and Windows experience
• Experience with the following is highly desirable: Confluence/Jira, Nagios, SSO, and SQL.

What we offer:

• Competitive salary and benefits
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• Opportunity to work remotely with a dedicated and motivated team
• A remote work environment built on collaboration, flexibility, and respect
• Varied and challenging work to help you grow your technical skillset.

Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.