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Abandoned Property Warehouse, Senior Coordinator- Essential Onsite

Capital One Group

- Execute team's warehouse maintenance responsibilities, including:* Validate and enter data from incoming Chain of Custody logs and Affidavits for tangible property from safe deposit boxes* Inventory management, including moving and storing warehouse contents, and cataloging location in system of record* Engage in special projects and perform ad hoc customer fulfillments, staging, preparation for shipping, and shipping contents to states per regulatory requirements* Data entry and management: work with multiple data management applications; maintain current data (i.e. update regularly); assist with regular data audits; maintain high level of data integrity* Complete monthly quality control evaluations of warehouse Tamper Evident Bags* Conduct inspections of warehouse equipment monthly.* Maintain a clean and orderly working environment, clean up debris as needed; keep items in their designated storage locations.* Contribute to workplace safety, including wearing safety equipment as needed (e.g. gloves, masks)- Demonstrate solid behaviors and competencies aligned with Capital One's high performance expectations, including:* Make effective independent decisions, when necessary* Influence positive behaviors and integrative thinking* Work with management to identify process improvements and communicate effectively* Cross training on different functions within the team* Identify and communicate incorrect information on paperwork with internal partners* Maintain and update team job aids and process documentation* Utilize effective oral and written communication skills* Possess the ability to multitask in a fast paced environment* Collaborate in a team environment* Be an independent and self motivated worker* Utilize strong organizational and time management skills* Experience with Extra, E4A, FSITrack* High School Diploma, GED, or equivalent experience or certification* At least 3 years of customer service or call center experience* At least 1 year experience working in the Financial Industry* At least 1 year of experience using Google Suite or Microsoft Office* At least 1 year of data entry experience* At least 2 years Google Suite or Microsoft Office Suite experience* At least 2 years of data entry experienceCapital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. #J-18808-Ljbffr Capital One Group

Vacancy posted 4 days ago
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