Customer Support Supervisor

Job Title Medical Liaison Job Description We're making the hiring process easier by using a video interviewing technology called HireVue. After completing your online application, record your job interview using your computer or smartphone at a time that works for you. HireVue will send you an email with a link and instructions. If you can't complete your interview right away, we'd love for you to complete it within a few days. One of our recruiters will be in touch within one to two business days with next steps. We can't wait to see what you have to offer. Pay rate for this position: $22.10 / hr The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting. Responsibilities Looking for a fulfilling career? We're hiring medical liaisons to assist adults with intellectual and developmental disabilities. This position gives you the opportunity to showcase your leadership and organizational skills in the role of the medical liaison. Not only will you be a DSP, you will be an advocate and voice as people exercise informed decision making in regards to their health care. You will be an ally as they communicate their wants and needs to others. The medical liaison is a hands-on professional that has a direct role in supporting the health and wellness of people with intellectual and developmental disabilities. The medical liaison is also responsible for supporting the team meet the health and medical needs of the people whom they support. Qualifications Minimum of High School diploma or High School Equivalency; college experience preferred. Valid New York State drivers' license that meets Heritage Christian Services motor vehicle standards. Reliable transportation required. Physical ability to lift over 50 pounds and provide assistance to people who require support with transfers. Minimum Six months experience in direct support is required. Medical background experience, preferred. Ideal candidates should demonstrate: Excellent organizational, verbal and written communication skills Flexibility in scheduling Ability to lead and motivate others Benefits include: Holidays — Full-time employees receive 11 paid holidays a year, including three that can be flexed for days that are important to them. Vacation time — begin to accrue vacation time immediately and can use vacation hours after six months of benefit-eligible employment. Paid sick leave — All employees begin to accrue paid sick leave immediately upon hire and can use it upon accrual as needed. Retirement plan – Heritage Christian Services contributes to employee retirement funds after 12 months and/or 1,000 hours of employment; it's invested money that employees can use at upon retirement. Our Commitment to Equity and Justice We believe that people are entitled to dignity, respect, equity and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity. As you speak out, be strong, faithful and well. #J-18808-Ljbffr