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Service Experience Coordinator

Hopesglobalgetaways

Position Overview

We are seeking organized, customer-focused individuals to join our remote team as Service Experience Coordinators. In this role, you will help clients move through the vacation-planning process by researching suitable options, coordinating selected services, and keeping important details organized. This opportunity is a strong fit for individuals who enjoy helping others, managing multiple tasks, communicating clearly, and working independently. Previous travel-industry experience is not required. Training and ongoing support are provided. What You Will Do

Learn about client travel preferences, destination interests, preferred dates, budgets, and special requests. Research hotels, resorts, cruises, transportation, tours, excursions, activities, and vacation packages. Assist clients with comparing options and coordinating requested services through approved supplier resources. Organize reservation details, confirmations, schedules, and itinerary information. Keep clients informed through updates, follow-up, routine question support, and assistance with standard changes. Maintain accurate records while continuing to build supplier and destination knowledge. Opportunity Details

Fully remote with flexible scheduling Independent opportunity; not a traditional hourly or salaried employee position Beginner-friendly onboarding and training No previous professional travel experience required Ongoing team guidance and mentorship Supplier and destination education Professional development opportunities Performance-based incentives and recognition Qualifying travel discounts and industry-related benefits Qualifications

Strong written and verbal communication skills Professional and service-focused approach Strong organization and attention to detail Comfortable researching and reviewing options online Ability to manage multiple tasks, deadlines, and client needs Strong follow-up and time-management skills Self-motivated and comfortable working independently Willingness to learn digital tools and supplier platforms Basic computer proficiency and reliable internet access Must be at least 18 years of age Must reside in the U.S., U.K., Spain, Australia, Mexico, or other qualifying regions

Vacancy posted 18 hours ago
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