Service Experience Coordinator
Hopesglobalgetaways
Position Overview We are seeking organized, customer-focused individuals to join our remote team as Service Experience Coordinators. In this role, you will help clients move through the vacation-planning process by researching suitable options, coordinating selected services, and keeping important details organized.
This opportunity is a strong fit for individuals who enjoy helping others, managing multiple tasks, communicating clearly, and working independently. Previous travel-industry experience is not required. Training and ongoing support are provided.
What You Will Do Learn about client travel preferences, destination interests, preferred dates, budgets, and special requests.
Research hotels, resorts, cruises, transportation, tours, excursions, activities, and vacation packages.
Assist clients with comparing options and coordinating requested services through approved supplier resources.
Organize reservation details, confirmations, schedules, and itinerary information.
Keep clients informed through updates, follow-up, routine question support, and assistance with standard changes.
Maintain accurate records while continuing to build supplier and destination knowledge.
Opportunity Details Fully remote with flexible scheduling
Independent opportunity; not a traditional hourly or salaried employee position
Beginner-friendly onboarding and training
No previous professional travel experience required
Ongoing team guidance and mentorship
Supplier and destination education
Professional development opportunities
Performance-based incentives and recognition
Qualifying travel discounts and industry-related benefits
Qualifications Strong written and verbal communication skills
Professional and service-focused approach
Strong organization and attention to detail
Comfortable researching and reviewing options online
Ability to manage multiple tasks, deadlines, and client needs
Strong follow-up and time-management skills
Self-motivated and comfortable working independently
Willingness to learn digital tools and supplier platforms
Basic computer proficiency and reliable internet access
Must be at least 18 years of age
Must reside in the U.S., U.K., Spain, Australia, Mexico, or other qualifying regions
Vacancy posted 18 hours ago
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