Program Monitor- Expert

Program Monitor- Expert

Pay Rate: $27 / hour

Minimum Qualifications: Bachelor's degree is preferred, but not required. A combination of education, experience and training, which may include experience working in a public or private human service program with at least 12 college level credits of education in a social science or human services, education, administrative experience such as case management, service delivery, data collection, or program monitoring/quality assurance experience will be considered in lieu of a bachelor's degree. Intermediate computer skills to include, but not limited, Microsoft Office Products.

Role Description:

A resource will perform coordination and administration work for the Adult Autism Waiver (AAW). This involves monitoring and providing consultative services to the functional eligibility assessors, service coordinators, providers, and participants to assure compliance with Federal and State regulations, policies and procedures, and understanding of the goals and initiatives of the Bureau of Autism Services. Reviews and monitors the functional eligibility assessors, service coordinators, providers, and the participants to assure compliance with applicable regulations, policies, and procedures. Evaluates the quality of community programs, services, and supports through onsite visits, assessments, and the review of records in order to assure that individual's needs are identified and met. Works closely with the clinical team for coordination of responsibilities and to resolve any identified clinical deficiencies. Consults and/or provides technical assistance to the functional eligibility assessors, service coordinators, providers, participants, family members, other departments, and advocacy groups through on-site visits, training, conferences, mentoring and other collaborative activity. Participates in the development of departmental policies by making recommendations when there are policy gaps or inconsistencies, drafting policy, reviewing policy, and/or presenting policy. Collaborates with other DPW offices, other non-DPW offices, legislative offices, and community organizations to communicate the philosophy and initiatives of the Bureau of Autism Services. Responsible for the review, coordination, administration, and analysis of the AAW program, including on-site assessment, compliance with both state and federal policy/procedures and preparing reports of the findings. Directs and/or participates in the development, coordination, and implementation of corrective action plans to address any problems identified through monitoring activities. Applies sound principles in collecting information/data, both routinely and on an ad hoc basis, and interprets and analyzes information to assess compliance to contractual, regulatory, and departmental standards. Assures accurate maintenance of statistical data needed to prepare periodic internal and annual CMS reports. Provides advice and assistance to providers regarding rates and billing. Represents Agency in select Fair Hearing Activities. Represents Agency at meetings throughout the community, including committees, advisory boards and councils, and advocacy organizations. Accurately assesses and reflects community and participant concerns and interests to the Bureau. Responds to inquiries both in writing and verbally. Determines final applicant non-financial eligibility for the AAW.