Program Advocate, Loaves & Fishes

Program Advocate, Loaves & Fishes Part Time 20 Technical 287 State Street, Springfield, MA, Springfield, MA, US 30+ days ago Requisition ID: 4045 Loaves and Fishes Kitchen operates in three churches within Springfield. Lunch and dinner are served seven days a week. It is a life sustaining service and essential to the health of people we serve. The staff assistant must work with volunteer food groups that bring meals, other volunteers, and guests to the kitchen. This person must maintain a welcoming and pleasant atmosphere and is responsible for all aspects of the operation of the kitchen. Why Work for SMOC? Paid Time Off: All full‑time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment. Employer‑paid Life Insurance & AD&D and Long‑Term Disability for full‑time employees. Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA employer‑cost‑sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full‑time employees. 403(B) Retirement Plan with a company match starting on day one for all full‑time and part‑time employees. Additional voluntary benefits including term and whole life insurance, accident insurance, critical illness, hospital indemnity, and short‑term disability. Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more. Primary Responsibilities: Coordinate food groups and volunteers. Ensure adequate food for lunch and dinner meals. Assist with food preparation. Maintain a clean and safe environment for guests and volunteers. Adhere to Serve Safe guidelines. Work weekends and holidays when necessary. Perform other tasks as assigned by the Program Director. Engage all clients by understanding and addressing their needs within or outside the scope of work. Attend and participate in team meetings and communicate effectively with clients and staff in other areas. Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements. Ensure compliance with program, department, agency, and/or funder requirements, as well as SMOC policies & procedures. Perform other duties as assigned. Knowledge and Skill Requirements: Must be caring, compassionate, and flexible. Have an understanding of homeless populations, mental illness and substance abuse. Be able to self‑initiate and diffuse volatile situations. Maintain a calm attitude during stressful and emergency situations. Organizational Relationship: Directly reports to Program Director. Indirectly reports to Division Director. Direct reports to this position are volunteers. Physical Requirement: Ascending and descending stairs. Schedule: Friday 11:00 PM – 6:00 PM; Saturday 10:30 AM – 6:00 PM; Sunday 11:00 AM – 6:00 PM. Includes a 30‑minute unpaid meal break. 20 hours per week. #J-18808-Ljbffr South-Middlesex-Opportunity-Council