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CLETS-Certified IT Service Desk Analyst (L1/L2) 24x7 Support

Lifted, an Upwork Company™

Lifted, an Upwork Company™, seeks a CLETS-Certified IT Service Desk Analyst (L1/L2) to support a long-term public-sector IT services engagement. You will provide frontline technical support for law enforcement-related systems while adhering to CLETS security and operations procedures. Candidates should have hands-on experience in L1/L2 service desk, incident management, and ITIL; comfortable in a 24x7 environment and capable of maintaining documentation and SLAs. #J-18808-Ljbffr Lifted, an Upwork Company™

Vacancy posted 3 days ago
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