O&E Coordinator North Hollywood, CA, USA

At WelbeHealth, we are transforming the reality of senior care by providing an all‑inclusive healthcare option to our most vulnerable senior population by serving as both a care provider and a care plan to the participants we serve. Reporting to the Marketing, Outreach, Enrollment, and Eligibility (MOEE) Director, the Outreach and Enrollment (O&E) Coordinator is accountable for initiating, coordinating, and scheduling the PACE eligibility and enrollment process. The O&E Coordinator provides customer service driven by our mission, vision, and values. Responsibilities Answer calls from prospective participants and conduct follow‑up calls to referrals, while providing great customer service, explaining the WelbeHealth enrollment process, and converting all inbound inquiries to home visits. Assign possible enrollments to the Benefits Coordinator when there are financial concerns/questions, share of costs (SOC), or Medi‑Cal applications to be completed for financial verification. Demonstrate in‑depth knowledge of all relevant components of MOEE Playbook. Schedule initial home visits, LOC visits, MSW/PCP assessments, Enrollment Conferences, and transportation for all visits. Aid MOEE Director and team in MOEE meeting facilitation, using available A/V to document tasks, follow‑ups, notations, and assignments of MOEE team in Salesforce. Assist with PR, marketing, outreach, and enrollment projects as needed. Job Requirements Associate’s degree in a relevant field, bachelor’s degree preferred. Two (2) years of relevant experience preferred. Ability to work independently with minimal supervision. Reliable means of transportation. Experience in Salesforce, MS Office Suite, and/or Athena preferred. Benefits of Working at WelbeHealth Medical insurance coverage (Medical, Dental, Vision). Work/life balance – 17 days of personal time off (PTO), 12 holidays observed annually, and sick time. 401(k) savings + match. Advancement opportunities – we’ve got a track record of hiring and promoting from within, allowing you to create your own path. Additional benefits. Compensation consists of base salary plus bonus. WelbeHealth offers a competitive total rewards package that includes a 401(k) match, comprehensive healthcare coverage, and a broad range of additional benefits. Actual compensation will be determined based on experience and relevant qualifications.

$24.39 – $32.20 USD.

WelbeHealth maintains required infection control and PPE standards and has a vaccination policy for all employees; proof of vaccination or a vaccine declination form will be required prior to employment. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, are committed to building a culture of inclusion and belonging, and are a proud equal‑opportunity employer. All applicants are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, pregnancy, or any other status protected by applicable law. #J-18808-Ljbffr WelbeHealth, LLC.