Personal Banker SAFE Act, Bilingual English/Spanish Speaking Preferred, Aventura Branch

Responsibilities Work with business credit requests less than $250K, recognize or refer larger lending opportunities and cross‑sell treasury and related small business products. Build referral business opportunities through Centers of Influence (COIs) and the Member Get Member (MGM) Program. Assist in strategies to grow the small business client base and implement appropriate sales plans to target book‑of‑business customers. Deliver client services, outbound calls, and inbound calls to acquire new relationships and deepen existing relationships through the cross‑sell of relevant products and services while delivering a remarkable client experience. Provide tellers and other branch staff with coaching and guidance on products and special programs, identifying client needs, and providing appropriate referrals. Recognize transaction needs of clients, educate clients on all service and digital channels, and leverage technology and marketing tools available to uncover opportunities, presenting product offers and financial solutions. Understand and comply with Citibank policies, standards, and procedures. Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency. Qualifications 0–2 years of relevant experience. Previous banking, retail, or sales experience preferred. Knowledge of smart banking tools and technologies. NMLS registration and Safe Act compliance. Consistently demonstrates clear and concise written and verbal communication skills. Bilingual English/Spanish speaking preferred. Education Bachelor’s degree, university degree, or equivalent experience. Other job‑related duties may be assigned as required. Compensation $50,600.00 – $70,600.00 Location North Miami Beach, Florida, United States Benefits In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including medical, dental and vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. Equal Employment Opportunity Statement Citi is an equal‑opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. Accessibility If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please contact us. View Citi’s EEO policy statement and Know Your Rights poster. #J-18808-Ljbffr Citigroup Inc.