Procurement and Contract Process Consultant - Contract - Columbia, SC

Procurement And Contract Process Consultant

Sunshine Enterprise USA is retained by our valued client to search and recruit for the following executive opening:

Procurement and Contract Process Consultant

Location: Columbia, SC

Interview Process: 1 round, Virtual/Online

Duration: 12 Months

Employment Type: Contract

Experience Required: 04+ Years

Candidate location: Candidate MUST be a SC resident or willing to relocate to SC prior to starting the role at their own expense.

Project Scope: Seeking a Technology Procurement, Software Distribution, and Contract Process Consultant to provide operational support for enterprise technology procurement, software distribution, supplier coordination, and contract-related processes. The consultant will oversee workflow management, software fulfillment activities, documentation, reporting, stakeholder communication, and process improvement initiatives. This role serves as a liaison between business units, service management teams, suppliers, contract managers, and end users to ensure requests are processed efficiently and in accordance with established procedures.

Key Responsibilities:

• Manage and monitor technology procurement, software distribution, service request, and contract-related workflow queues.
• Review submissions for completeness and ensure appropriate routing for security, accessibility, compliance, procurement, and other required reviews.
• Coordinate task assignments and track fulfillment activities across multiple teams and stakeholders.
• Assist customers with documentation requirements, request status updates, timelines, and process guidance.
• Support software licensing, purchasing, renewals, pricing coordination, billing, and contract administration activities.
• Participate in supplier discussions regarding licensing, contract requirements, software fulfillment, and procurement processes.
• Maintain process documentation, knowledge articles, FAQs, training materials, and workflow records.
• Track request aging, renewals, escalations, and performance metrics; prepare reports and leadership summaries.
• Support knowledge transfer activities and assist with onboarding and training efforts.
• Recommend process improvements to enhance efficiency, customer experience, and service delivery.

Required Skills & Experience:

• 2+ years of experience managing workflow queues, tickets, service requests, procurement, contract administration, or software fulfillment processes.
• 2+ years of experience interpreting policies, procedures, and process documentation.
• 2+ years of experience maintaining process documentation, training materials, knowledge articles, and customer communications.
• 2+ years of experience with procurement, contracts, software licensing, software distribution, service management, or compliance workflows.
• 2+ years of experience with Microsoft Office applications and workflow/ticketing systems.

Preferred Skills:

• Experience in higher education, government, or public sector environments.
• Experience with ServiceNow or similar ITSM platforms.
• Knowledge of software asset management, licensing, procurement, and vendor management processes.
• Familiarity with accessibility, security, privacy, AI governance, legal, or procurement review processes.
• Experience supporting budgeting, billing, reporting, ROI analysis, and service improvement initiatives.

Education: Bachelor's degree or equivalent combination of education and relevant experience in Business Administration, Information Systems, Project Coordination, Service Management, Procurement, Contract Administration, or related fields.