Turndown Attendant

Turndown Attendant

Four Seasons Resort Palm Beach is seeking a Full Time Turndown Attendant to join our exciting Housekeeping team. We are looking for individuals that strive for excellence and are highly motivated team players. Don't miss this unique opportunity to be part of our award winning team, while beginning your career with the world's leading luxury hotel company!

About the Role:

The Turndown Attendant is responsible for preparing guest rooms for evening service, ensuring a relaxing and welcoming environment in line with Four Seasons standards. This role focuses on detail-oriented service, anticipating guest preferences, and delivering a personalized experience. This position is part of the Housekeeping team, reporting to the Housekeeping Management team.

What You Will Do:

• Service a designated number of occupied rooms during evening shifts, preparing them for turndown
• Replace used towels, refresh bathrooms, and ensure all surfaces are clean and presentable
• Prepare beds for evening comfort, adjust lighting, close drapes, and create a relaxing room ambiance
• Carefully handle and organize guest belongings, such as folding clothing when appropriate
• Remove room service trays, dishes, and carts from guest areas
• Restock guest amenities including toiletries and in-room supplies
• Prepare unoccupied rooms for arriving guests as needed
• Perform full Room Attendant duties when required, including late check-out rooms
• Maintain housekeeping carts and linen closets stocked and organized
• Respond promptly to guest requests and communicate preferences to management
• Support other housekeeping functions during high volume periods
• Follow all safety, cleanliness, and operational procedures

What You Bring:

• High school diploma or equivalent experience
• Previous housekeeping or cleaning experience in a hotel environment preferred
• Minimum of 6 months of related experience is an asset
• Ability to read, write, and communicate effectively in English
• Strong attention to detail and organization skills
• Ability to work independently and as part of a team
• Flexible availability, including evenings, weekends, and holidays

What We Offer:

• Competitive Salary & Wages
• Comprehensive benefits package
• 401(k) Retirement Plan
• Excellent training and development opportunities
• Complimentary accommodations at other Four Seasons Hotels and Resorts
• Complimentary dry cleaning for employee uniforms
• Complimentary employee meals

Schedule & Hours:

Full-time evening shifts, including weekends and holidays.

Work Authorization:

Candidates must have valid authorization to work in the United States at the time of application.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.