Insurance Follow Up

Insurance Follow Up Specialist

We are seeking an experienced Insurance Follow Up Specialist to join our healthcare revenue cycle team. The Insurance Follow Up Specialist will be responsible for managing outstanding insurance claims, resolving denials, and ensuring timely reimbursement from insurance carriers. This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

Responsibilities:

• Review and follow up on outstanding insurance claims to ensure prompt payment
• Investigate and resolve denied or underpaid claims with insurance providers
• Contact insurance companies regarding claim status, appeals, and payment discrepancies
• Document all account activity and updates accurately within the system
• Work closely with billing and collections teams to resolve outstanding balances
• Submit corrected claims and supporting documentation as needed
• Monitor aging reports and prioritize accounts for follow-up
• Maintain knowledge of payer guidelines, policies, and reimbursement procedures

Qualifications:

• Previous experience as an Insurance Follow Up Specialist or within medical billing, healthcare collections, or revenue cycle management
• Strong understanding of insurance claims, denials, EOBs, and appeals processes
• Experience working with commercial insurance, Medicare, and Medicaid claims
• Excellent communication and problem-solving skills
• Strong organizational skills and attention to detail
• Ability to manage multiple accounts and deadlines efficiently

The ideal Insurance Follow Up Specialist will be proactive, detail-oriented, and capable of maintaining positive relationships with insurance representatives while aggressively pursuing claim resolution. This Insurance Follow Up Specialist role offers an excellent opportunity for someone with healthcare billing and denial management experience to contribute to a growing team.