Senior Director, Investor Relations

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. Position Overview The Senior Director, Investor Relations serves as the company's primary liaison to the investment community and a strategic advisor to the CEO, CFO, and Board of Directors on investor sentiment, market perceptions, valuation drivers, and capital markets trends. This leader owns the company’s investor relations strategy and external investment narrative, translating technology roadmap , software and platform capabilities, business strategy, and financial performance into a compelling investment thesis that strengthens investor confidence and supports long-term shareholder value creation. The Senior Director builds and maintains relationships with investors, analysts, rating agencies, and other key stakeholders, while bringing external market intelligence and investor perspectives back into the organization to inform enterprise decision‑making. The role partners closely with Finance, Strategy, Legal, Communications, and business leaders to ensure clear, consistent, credible, and transparent communication with the investment community. Key Responsibilities Develop and execute the company's investor relations strategy, ensuring the investment community has a clear understanding of the company's strategy, performance, growth opportunities, transformation priorities, and long‑term value creation objectives. Serve as a trusted advisor to the CEO, CFO, and Board of Directors on investor sentiment, shareholder expectations, ownership trends, valuation drivers, capital allocation perspectives, market dynamics, and emerging risks and opportunities. Develop and continually evolve the company’s investment thesis and external financial narrative, translating complex technology, product architecture, software and cloud business models, and technical differentiation into clear value drivers for tech‑focused investors and analysts. Ensure consistency and compelling articulation of the company’s strategy, competitive differentiation, financial performance, and long‑term value proposition across investor‑facing communications. Develop and execute a proactive investor targeting and engagement strategy, building strong relationships with existing and prospective technology and software sector portfolio managers, tech‑specialist equity analysts, sell‑side analysts, rating agencies, and broader capital markets stakeholders to strengthen the company’s credibility, visibility, and long‑term shareholder base. Gather, analyze, and synthesize market intelligence, including investor feedback, analyst perspectives and models, peer and competitive performance, valuation trends, shareholder composition, and broader capital markets developments; translate insights into actionable recommendations for executive leadership and the Board. Lead the company’s investor‑facing communications and engagement, including quarterly earnings materials and calls, investor presentations, Analyst Days, conferences, roadshows, shareholder outreach, annual meeting support, and other high‑profile investor interactions. Partner with Finance, Legal, Communications, Strategy, and business leaders to ensure accurate, transparent, consistent, and compliant investor communications and public disclosures, including earnings materials, SEC filings, annual reports, proxy materials, and other shareholder communications. Shape investor communications around significant strategic and business transformation initiatives, translating complex enterprise changes, strategic transactions, and capital allocation decisions into clear and credible external narratives and preparing executive leadership for periods of heightened investor and market attention. Monitor shareholder composition, governance trends, analyst coverage, trading dynamics, and capital markets developments, advising leadership on potential implications for enterprise value, investor confidence, and the company’s market positioning. Lead and develop a high‑performing Investor Relations function, establishing strong capabilities, processes, performance measures, and best practices that increase the effectiveness and impact of the function. Operate as both a strategic leader and hands‑on contributor, personally driving high‑quality analysis, executive messaging, presentations, earnings preparation, and investor communications when appropriate. Qualifications Bachelor’s degree in Finance, Accounting, Economics, Business, Communications, or a related field. 12+ years of progressive experience in Investor Relations, Finance, Treasury, Equity Research, Investment Banking, Corporate Development, Strategy, or a related capital markets discipline, with significant experience supporting enterprise software, cloud/SaaS, digital infrastructure, or high‑tech publicly traded company. 5+ years of leadership experience within Investor Relations, Finance, Capital Markets, or a related function, with demonstrated ability to lead teams and influence senior executives and external stakeholders. Significant public‑company Investor Relations experience, including direct involvement in earnings, investor and analyst engagement, public disclosures, and executive preparation. Deep understanding of capital markets, valuation methodologies, financial statements and performance metrics, investor expectations, shareholder engagement practices, tech/software valuation metrics, and capital allocation considerations. Strong knowledge of SEC regulations, Regulation FD, disclosure requirements, securities laws, and public‑company reporting obligations. Demonstrated ability to synthesize complex financial, strategic, competitive, and market information and translate it into a clear and compelling investment narrative. Proven ability to establish credibility and influence with investors, analysts, executive leadership teams, and Boards of Directors. Exceptional written, verbal, presentation, and executive communication skills, with the ability to communicate complex topics with clarity and precision. Strong business and financial acumen, analytical rigor, sound judgment, and the ability to operate effectively in high‑visibility situations with competing priorities and tight deadlines. Strong executive presence and the ability to represent the company effectively with investors, analysts, rating agencies, and other external stakeholders. Preferred Qualifications: MBA, CFA, CPA, or other relevant advanced degree or professional designation. Experience leading Investor Relations for a publicly traded company. Experience within telecommunications, technology, infrastructure, or other capital‑intensive industries. Experience supporting significant strategic transactions, capital raises, mergers and acquisitions, Analyst Days, or major enterprise transformation initiatives. Established relationships within the institutional investor and sell‑side analyst community. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $174,876 - $233,168 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $183,621 - $244,827 in these states: CO HI MI MN NC NH NV OR RI $192,364 - $256,486 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short‑term incentives, long‑term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits ( Bonus Structure Requisition #: 343485 Life at Lumen Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win. To learn more about Life at Lumen and how we live the Lumen 8, please visit: Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job‑related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case‑by‑case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data. To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit: Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age‑identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. #J-18808-Ljbffr